Senior Manager - HRBP

Role & responsibilities

1. Strategic HR Partnership

• Partner with business and operations leadership to align people strategies with business priorities across catering units, central kitchens, and client sites.
• Act as a trusted advisor on manpower planning, organization structure, and workforce optimization.
• Support business expansions and new project mobilizations through proactive HR planning and execution.

2. Manpower Planning & Talent Acquisition

• Drive end-to-end recruitment and deployment for all categories of workforce including culinary, service, housekeeping, logistics, and support staff.
• Ensure timely mobilization of manpower for new catering contracts and site takeovers.
• Build a strong network of manpower agencies and ensure cost-effective sourcing for remote and industrial sites.
• Drive local hiring and skill development programs in line with client and statutory expectations.

3. Performance Management

• Implement structured performance management processes for both staff and workmen categories.
• Facilitate regular performance reviews and ensure alignment with business KPIs such as productivity, quality, and customer satisfaction.
• Drive performance-linked reward and recognition programs tailored for site-based teams.

4. Learning & Development

• Identify skill and competency gaps across operational levels and design relevant training modules (e.g., food hygiene, HACCP, customer service, safety).
• Conduct leadership and behavioral training for supervisors and site managers.
• Coordinate with operations for periodic refreshers on FSSAI,safety, and statutory training.

5. Employee Relations & Engagement

• Maintain strong employee connect across remote sites through periodic visits, communication forums, and grievance redressal mechanisms.
• Drive employee welfare, retention, and engagement programs suitable for field and contract staff.
• Ensure a healthy, inclusive, and compliant work environment that promotes teamwork and discipline.

6. Compensation, Payroll & HR Operations

• Oversee payroll processing, statutory deductions, and benefits administration for multi-location teams.
• Support annual budgeting and manpower cost optimization initiatives.
• Maintain HR data accuracy, oversee HRIS implementation, and prepare periodic MIS and analytics reports.

7. Compliance & Industrial Relations

• Ensure full compliance with labor laws, contract labor management, and site-level statutory requirements.
• Liaise with government authorities, labor departments, and contractors for inspections and audits.
• Manage disciplinary procedures and grievance resolution in accordance with company policy and labor law.
• Maintain strong industrial relations and a harmonious work environment at all sites.

8. Business & Site HR Support

• Partner with Operations, Admin, and QHSE teams to ensure HR alignment with site-specific needs, including accommodation, food safety, and welfare standards.
• Support mobilization for new projects and client transitions by ensuring HR readiness documentation, training, induction, and deployment.
• Champion employee welfare programs such as health camps, uniforms, accommodation standards, and transportation facilities.

Key Skills & Competencies

• Strong HR generalist background with focus on industrial and distributed workforce management.
• Hands-on understanding of industrial catering or facility management operations.
• Deep knowledge of labor laws, statutory compliance, and contract labor management.
• Excellent stakeholder management, communication, and problem-solving skills.
• Ability to thrive in a dynamic, multi-site, and people-intensive environment.

Proficiency in HR analytics, HRMS, and manpower cost tracking tools.

Preferred candidate profile

• MBA / PGDM in Human Resources or equivalent.
• 10–15 years of experience in HR, with at least 5 years in a business partnering or senior HR leadership role.
• Prior experience in

  industrial catering, offshore catering, facility management, or large-scale food service operations

  is preferable.
• Experience managing multi-site or project-based workforce setups preferred.