Job
Description
Senior Manager - Facility & Property Management Facility Management (FM) and Mechanical & Electrical (M&E) expertise, as well as aligning with the requirements for seamless business operations and compliance: Responsibilities: Facility Operations Management: Oversee the full spectrum of facility management activities at designated locations, ensuring 24/7 business operations, seamless functionality, and high-performance standards. Manage mechanical & electrical (M&E) systems, Building Management Systems (BMS), and asset management to optimize facility operations while maintaining regulatory compliance. Stakeholder Relations: Build and maintain strong, collaborative relationships with both internal and external customers, ensuring that high service standards are consistently met across all facility functions. Serve as the point of contact for client relations, fostering communication channels for issue resolution and operational efficiency. Outsourcing and Contract Management: Oversee outsourced facility services, including managing M&E contractors and service agreements. Ensure contract compliance, including adherence to labor laws, performance metrics, and quality standards. Negotiate and monitor service contracts to meet financial and operational objectives. Cost Control & Budget Management: Strategically manage and control costs related to all facility operations, M&E services, and procurement of goods and services. Monitor budgets closely, benchmarking against industry standards to ensure operational cost-effectiveness and financial discipline. Regularly analyze MIS reports and financial deviations, addressing any variances to maintain fiscal discipline. Regulatory Compliance & Reporting: Ensure adherence to local regulations, including those related to building codes, environmental standards, occupational safety, and statutory requirements such as STPI and Customs compliance. Conduct regular audits, review contracts, and prepare compliance reports to address deviations. Facility Maintenance & Asset Management: Supervise the upkeep of office premises and maintenance of assets, ensuring compliance with regulatory and safety standards. Oversee the operation and maintenance of mechanical systems, such as HVAC, electrical distribution, lighting, and fire protection systems. Develop maintenance schedules for these critical systems and ensure uptime consistency. Vendor & Real Estate Management: Take responsibility for managing real estate operations, including space management, leases, and vendor negotiations. Lead strategic initiatives, including office refurbishments, renovations, and fit-out projects, ensuring adherence to timelines, budgets, and quality standards. Provide leadership in negotiating favorable terms with landlords and external service providers. Team Leadership & Strategic Planning: Lead a cross-functional team in the management of day-to-day facility operations, ensuring optimal resource utilization and strategic alignment with business goals. Manage facility upgrades and facility improvement projects, preparing detailed presentations to senior leadership for decision-making. Business Continuity & Emergency Planning: Ensure business continuity during emergencies, maintaining the integrity of the building and associated services. Participate in BCP (Business Continuity Planning) drills, ensuring that emergency procedures are aligned with both regulatory requirements and business needs. Key Result Areas (KRAs): Ensure compliance with local governance and statutory regulations (STPI, Customs, etc.). Monitor and report on budget vs. actual expenses for facility operations. Manage the upkeep of office premises and asset integrity in compliance with regulatory and safety requirements. Lead strategic projects for facility enhancements and operational efficiency improvements within defined timelines. Achieve optimal performance levels in M&E operations and ensure business operations are uninterrupted. Vendor performance is regularly evaluated, ensuring contract terms, cost efficiency, and quality standards are met. Qualifications Required Knowledge and Skills: 10-18 years of experience in facility management with significant exposure to M&E operations and Building Management Systems (BMS) , with a preference for experience in multinational companies (MNCs). Strong technical expertise in M&E operations , including the management of HVAC, electrical systems , fire protection systems , and other critical building systems. In-depth understanding of STPI , Customs , and other facility-related regulatory frameworks . Experience in overseeing the administration of housekeeping , procurement processes, and the management of facility services. Proven experience in creating, managing, and controlling facility operation budgets , ensuring alignment with corporate financial targets and industry benchmarks . Advanced proficiency in generating and analyzing MIS reports and conducting financial analyses to optimize operational efficiency and resource utilization. Excellent communication skills, with the ability to prepare business cases and present to leadership, and effectively manage vendor negotiations and stakeholder expectations. Hands-on experience in handling facility projects like refurbishments, office fit-outs, and renovations, ensuring all are executed per plan and within budget. Vendor management expertise, with an emphasis on cost-effectiveness , service quality, and operational efficiency. Willingness to work across shifts and be available for emergency operations , ensuring business continuity and compliance during crisis situations. Require very minimal or no supervision to complete assigned tasks. With high integrity standards. Good leadership skills. Strong ability to use MS Office applications: Excel, Power Point, Word, and Outlook. Please share relevant profile at sweta.singh@sutherlandglobal.com Thank you!
