Senior Manager

Roles and Responsibilities

• Lead overall branch operations, assuming full responsibility for branch P&L, resource planning, administrative efficiency, and compliance with company policies and local regulations.
• Drive strategic business growth by developing and executing result-oriented sales plans that meet or exceed quarterly and annual revenue targets.
• Oversee and manage showroom activities to ensure a seamless customer experience, effective merchandising, and high visual appeal aligned with the brands design philosophy.
• Lead, mentor, and empower a cross-functional team including sales executives, showroom staff, and design consultants to deliver high-performance outcomes and client satisfaction.
• Engage in direct B2C and B2B designer sales, offering tailored interior design solutions while fostering strong client relationships and repeat business opportunities.
• Monitor market dynamics and competitor trends to identify new opportunities, optimize branch strategy, and maintain a competitive edge in the local market.

Required Skills & Qualifications

• 6+ years of progressive experience in interior design, with a strong focus on sales and operations, including 35 years in a leadership role within the interior design, architecture, premium home dcor, or luxury real estate sectors.A Bachelor's degree in Business, Marketing, or Interior Design is required
• Proven expertise in handling showroom sales, design consultations, and managing high-value customer interactions with a consultative sales approach.
• Strong leadership capabilities with a track record of team building, performance management, and operational excellence in a retail or service-driven environment.
• In-depth knowledge of interior design products, concepts, materials, and a keen awareness of evolving market trends and client preferences.
• Proficiency in CRM platforms and MS Office tools, combined with strong communication, analytical, and negotiation skills.