Senior Manager, Credit and Collections

As a Senior Manager of Credit and Collections at Snowflake, you will collaborate with business partners to ensure that the credit and collections processes are maintained effectively, mitigating risks and driving process improvements. Your responsibilities will include analyzing collection practices, developing process improvements, and working with internal sales and partner leadership teams on credit and collection issues. You will also review delinquent accounts, prepare monthly reports for executive leadership, and provide executive-level reporting of cash, collections, and related metrics. Additionally, you will participate in systems improvements, maintain legal compliance with bankruptcy proceedings, and develop future leadership through individual development plans and mentorship. Collaboration with sales, partner, product, and IT teams will be essential, along with executive deck preparation and presentation. Key Responsibilities: - Perform analysis of collection practices and develop process improvements - Work with internal sales and partner leadership teams on credit and collection issues - Review delinquent accounts and prepare monthly reports for executive leadership - Provide executive-level reporting of cash, collections, and related metrics - Participate in systems improvements and streamline the collection process - Maintain legal compliance with bankruptcy proceedings - Develop future leadership through individual development plans, succession planning, and mentorship - Collaborate with sales, partner, product, and IT teams - Prepare and deliver executive-level presentations Qualifications Required: - 5+ years of global leadership experience - 10+ years of credit and collections experience - Ability to make decisions in a fast-paced ambiguous environment - High-tech industry experience - Excellent communication skills, both written and verbal, with a strong customer service approach - Ability to influence leadership across all levels of the organization - Self-motivated, flexible, and able to change priorities in a challenging and fast-paced environment - Order-to-cash business process management experience - Financial savviness with the ability to read financial information and make credit decisions - Collaborative mindset with experience in managing vendor relationships and contracts - Strong leadership skills aligning with Snowflake Values Snowflake is a fast-growing organization, and as part of the team, you will play a crucial role in shaping the company's long-term goals. With a positive attitude and excellent leadership skills, you will contribute to the exciting and fast-paced environment at Snowflake. Join us in challenging ordinary thinking, pushing the pace of innovation, and building a successful future for yourself and Snowflake.,