Job
Description
Key Skills: Agile, Delivery Management, Portfolio Roles and Responsibilities: Work within the Foundations IT Delivery Management team, the role of the Delivery Team Head takes on an extended role. In addition to working as an active Delivery Lead you will act as a representative of the Delivery Team and be a single point of accountability for the management of a team of Delivery Leads within the India region. The role will own the overall accountability for the effective delivery of the items under the management of the team members. Manage the effective delivery through ensuring the delivery team is adequately staffed, with the right processes, procedures and skills, providing guidance and leadership to the team. As a representative for the Delivery Team, you will participate in any local initiatives (e.g. HTI Delivery Excellence) and be the primary contact point for Delivery related matters that may impact or involve Foundations IT and act as a SME on delivery. You will support the team in managing stakeholder expectations on the delivery of agreed deliverables; engaging as necessary over and above the regular engagement by the Delivery Leads and act as a first point of escalation. You will help advise (the Foundations IT Head of Programmes) on the capacity and structure of the team by regularly engaging with business change delivery to understand upcoming demand, project priorities and requirements; other value stream delivery leads to agree scope, interlock plans etc. In conjunction with the delivery team develop and maintain a portfolio roadmap & pipeline of demand from customers, utilizing this to discuss pod capacity, resourcing decisions to match skills against demand with other peer ITPMs. Work with the Delivery Leads, Engineering Leads and pods to develop and operate best practice on agile delivery - backlog, stories, sprint planning etc. Responsibilities will include (but not limited to): Line management of team members Effectiveness of the team's delivery management Active management of our customers and stakeholders to ensure we understand and exceed their expectations Ensuring all project reporting including progress, plan, risks, issues, and dependencies as well as other ad hoc requests meet expected standards Achieving and maintaining any delivery OKRs and reporting metrics dictated by the central Delivery Excellence team Inputs into periodic 'focus' meetings to explain scope, status, and outlook to senior management. Skills Required: Extensive experience in working in Agile delivery at a senior level. Demonstrable experience of managing portfolios and projects including the management of engineering teams, project plans, budgets, risks, and issues Good communication and negotiation skills to manage demand versus capacity mismatches. Ability to clearly articulate portfolio status and outlook. Be able to facilitate all aspects of delivery and become a recognized go to single point of contact for your scope of your team's delivery. Build relationships within technology, change delivery and other stakeholders. Demonstrable experience in people and team management; defining objectives; personal development plans, performance reviews etc. Experience of resourcing, both internal and external hiring and vendor management. Education: Bachelor's Degree in related field.
