Senior Infra Project Manager

KEY EXPECTED ACHIEVEMENTS

Key Responsibilities

1. Project Portfolio Management

• Plan, execute, and manage IT infrastructure projects across multiple sites within the zone.
• Oversee a portfolio of projects, ensuring alignment with organizational goals and priorities.
• Manage project scope, timelines, budgets, and resources to deliver quality outcomes.

2. End-to-End Project Delivery

• Lead infrastructure projects, including:

• Office Setup. Move and Modifications

  : Coordinate IT infrastructure setup and migration.

• Hardware Obsolescence

  : Manage lifecycle planning and hardware replacements.

• New Tool Rollouts

  : Drive the implementation of IT tools and platforms.
• Ensure seamless project execution, meeting deadlines and maintaining quality standards.

3. Stakeholder Collaboration and Communication

• Act as the

  Single Point of Contact (SPOC)

  for zone-level projects, coordinating with business units, IN teams in countries, and group Service Lines.
• Facilitate effective communication and collaboration among cross-functional teams to ensure project success.
• Regularly update management and stakeholders on project progress, risks, and key milestones.

4. Budget and Vendor Management

• Develop and manage project budgets, ensuring cost efficiency and adherence to financial constraints.
• Oversee vendor selection, contract negotiations, and performance management to ensure timely and quality delivery.
• Identify cost-saving opportunities and optimize vendor relationships.

5. Risk and Issue Management

• Identify, assess, and mitigate project risks to minimize disruptions and delays.
• Resolve project issues promptly, escalating them to senior leadership when necessary.
• Ensure compliance with organizational standards, policies, and best practices.

6. Process Improvement and Innovation

• Identify opportunities for process improvements to enhance project delivery efficiency.
• Drive innovation in IT infrastructure projects by adopting new tools, technologies, and methodologies.
• Conduct post-project reviews to document lessons learned and share best practices.

Technical Skills and Expertise

1. Infrastructure Domains Expertise

• In-depth knowledge of:

• EUX (End User Experience)

  : Endpoint management, collaboration tools, and user support.

• NET (Network Services)

  : LAN, WAN, SD-WAN, Wi-Fi, and network security solutions.

• DAP (Data Platforms)

  : Servers, storage, and virtualization technologies.

2. Tools and Technologies

• Hands-on experience with technologies such as:

• VMware

  ,

  Fortinet

  ,

  Palo Alto

  ,

  Cisco

  , and

  Equinix

  .
• Project management tools like

  MS Project

  ,

  Jira

  , or similar platforms.

3. Project and IT Management Methodologies

• Strong knowledge of project management methodologies such as

  PMP

  or Agile.
• Familiarity with ITIL processes for incident, problem, and change management.

4. Budget and Vendor Management

• Expertise in planning and managing budgets for multi-site projects.
• Proven track record of managing vendor relationships and performance.

Key Competencies

• Leadership

  : Ability to inspire and lead cross-functional teams across geographies.

• Collaboration

  : Strong interpersonal skills to engage effectively with stakeholders.

• Problem-Solving

  : Analytical mindset for addressing project challenges.

• Communication

  : Clear and concise verbal and written communication skills.

• Time Management

  : Excellent multitasking and prioritization capabilities.