Senior Information Developer

Senior Information Developer/ Senior Technical Writer, Bangalore

Job Overview:

Responsibilities:

• Planning documentation against the product roadmap ensuring documentation quality and to meet customer demand
• Creating and maintaining content for multiple projects, without supervision
• Taking ownership of and leading multiple projects, mentoring, and/or coaching
• Identifying user needs as a customer advocate to generate content that helps our customers and partners achieve their goals
• Collaborating extensively with domain experts in engineering, project/product management, marketing, support, and other teams to identify and address information gaps
• Looking for opportunities to improve efficiency with tooling, process, and content auto-generation
• Verifying team s documentation releases and process to ensure the quality of customer-facing content, and to align with the Tech Comms Lifecycle Management process
• Collaborating with your team to implement the best processes and practices for the technical document you produce
• Acting as the primary Information Developer in documentation projects.
• Acting as a mentor for less experienced Information Developers

• Engineers in a project team, the Product Information Architects, and other Information Developers or other appropriate collaborators or SMEs
• Project Managers, Product Managers, and Application Engineers
• The peer review team

Required Skills and Experience :

• University graduate level or equivalent experience. Preferably a degree in Electronics or Computer Science
• Self-starter, able to work from own initiative, with good judgement and clear decision-making abilities
• Excellent communication and interpersonal skills
• Flexible and pragmatic in approach, remains agile
• Excellent Information Development Skills, in addition to a strong grasp of the editorial process
• Very good understanding of the industry standard tools and technologies
• Very good process knowledge
• Great influencing skills
• Very good soft skills with good analytical skills, and excellent time management skills

Desirable Skills:

• Experience in DITA
• Experience in the Semiconductor domain

Key Output:

• Structured technical content that increases comprehension and ease of use and adheres to Tech Comms writing standards
• Content requirements for products are analyzed to support cross-product consistency and reuse
• Tech Comms processes and standard methodologies are both implemented and improved. The document

About Technical Communications at Arm

Why you will love this job

Equal Opportunities at Arm