Senior Information Developer

for the worlds leading semiconductor IP company
Job Overview We have an exciting opportunity for you to join our Technical Communications team in Bangalore, India! As a Senior Information Developer, you will develop customer-facing content in collaboration with Arms engineering and marketing teams You will also be a member of a global community of information developers working together to create content to help Arm's customers succeed, Responsibilities Planning documentation against the product roadmap ensuring documentation quality and to meet customer demand Creating and maintaining content for multiple projects, without supervision Taking ownership of and leading multiple projects, mentoring, and/or coaching Identifying user needs as a customer advocate to generate content that helps our customers and partners achieve their goals Collaborating extensively with domain experts in engineering, project/product management, marketing, support, and other teams to identify and address information gaps Looking for opportunities to improve efficiency with tooling, process, and content auto-generation Verifying teams documentation releases and process to ensure the quality of customer-facing content, and to align with the Tech Comms Lifecycle Management process Collaborating with your team to implement the best processes and practices for the technical document you produce Acting as the primary Information Developer in documentation projects, Acting as a mentor for less experienced Information Developers Reports into a Senior Technical Communications Manager and works in direct partnership with, Engineers in a project team, the Product Information Architects, and other Information Developers or other appropriate collaborators or SMEs Project Managers, Product Managers, and Application Engineers The peer review team Required Skills And Experience Not more than demonstrated ability in authoring University graduate level or equivalent experience Preferably a degree in Electronics or Computer Science Self-starter, able to work from own initiative, with good judgement and clear decision-making abilities Excellent communication and interpersonal skills Flexible and pragmatic in approach, remains agile Excellent Information Development Skills, in addition to a strong grasp of the editorial process Very good understanding of the industry standard tools and technologies Very good process knowledge Great influencing skills Very good soft skills with good analytical skills, and excellent time management skills Desirable Skills Experience in DITA Experience in the Semiconductor domain Key Output What does the role achieve/deliver for ARM Structured technical content that increases comprehension and ease of use and adheres to Tech Comms writing standards Content requirements for products are analyzed to support cross-product consistency and reuse Tech Comms processes and standard methodologies are both implemented and improved The document About Technical Communications At Arm As part of the wider Sales and Partner Enablement Group, our Technical Communications team produces the technical content for all of Arm's products This content can include user documentation, white papers, knowledge-base articles, tutorials, and multimedia Technical Communications has a strong presence in all of Arm's global design centers We come from a diverse set of backgrounds and range from graduates to highly qualified writers, As a community, we guide, encourage, and share knowledge with each other For larger projects, we work together to build and deliver content or process changes, Why you will love this job You will work directly with engineers across the company with a major focus on the Physical IP and Implementation You will have a direct impact on our bottom line and the ability to deliver improvements for our customers and be part of a growing, fast-paced, and lively team!