Senior Implementation Specialist

Job Description

Our Purpose Title and Summary Senior Implementation Specialist Overview The CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments Globally CIS ensures financial institutions are systemically synchronized with MasterCard financial messaging The role ensures accurate and precise vetting of customer network interface and systems to process financial payments Provides the ability for customers to test new MasterCard Release Code Accommodates testing whenever financial institutions make changes on their systems Do you enjoy learning new technology? Do you like working with customers toward a common goal? Have you ever performed a consultative role? Role Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution. Provide testing support to MasterCard customers for all products and services. Act as processing implementation advisor, to customers processing support staff. Provide guidance to execute all necessary processing implementation activities. Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products Define, create, maintain and document standard and non-standard key customer processing implementation processes. Provide training to CIS organization, other MasterCard organizations and the customer. All About You Bachelor s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience. Intermediate experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management. Strong payment transaction processing and industry business principles knowledge. Ability to interact well with the customer, Sr. and Executive management Strong verbal and written communication skills with ability to leverage these skills in a teaching environment Ability to drive change in a technical work environment Ability to multi-task covering multiple projects Mobile payment background processing/hands-on on any APIs that is used for authentication or authorization is a big plus Fluent in English is a must Multilingual is a plus