Senior HR Program Manager

The Role

We are looking for a Senior HR Program Manager to join our HR team in Bangalore. This is a high-visibility role where you will be the strategic architect for the systems and processes that support our 20,000+ frontline associates.

You will be responsible for driving our HR transformation agenda, moving beyond day-to-day operations to design and implement the foundational programs that will define our employee experience. This is an opportunity to solve complex, large-scale challenges and build a fair, efficient, and engaging workplace from the ground up.

Key Responsibilities

• Drive HR Transformation: Lead and manage critical, large-scale HR programs across the organization. Your portfolio will include key strategic pillars such as incentive design, labor planning, and performance management frameworks.
• Oversee Tech & Systems Rollout: Manage the end-to-end implementation of new HR technologies. This includes vendor selection, change management, creating training materials, and ensuring successful adoption across thousands of employees.
• Build Scalable Mechanisms: Design and implement robust, repeatable processes to manage the entire employee lifecyclefrom onboarding and attendance to grievance redressal and exitsfor a distributed workforce of over 20,000.
• Lead Change Management: Develop and execute comprehensive change management strategies for new policies and system rollouts, ensuring clear communication and smooth transitions for all stakeholders.
• Collaborate and Influence: Work closely with cross-functional leaders in Operations, Finance, Legal, and Technology to ensure your programs are aligned with business objectives and are executed flawlessly.

Ideal Candidate Profile

• Experience: 4 to 6 years of relevant experience, with a proven track record of managing complex, large-scale programs in a fast-paced environment.
• Background: Experience in management consulting, a Chief of Staff role, or a similar strategic program management function is highly advantageous.
• Education: An MBA or post-graduate degree is preferred, but we value demonstrated experience and impact above all else.