Senior Genesys Engineer

3 - 8 years

9 - 14 Lacs

Posted:Just now| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

  • Design, implement, and maintain Genesys WFM solutions for clients across various industries.
  • Collaborate with cross-functional teams to identify business requirements and develop customized solutions using Cisco technology.
  • Provide technical guidance on VoIP architecture, routing protocols, and network configuration to ensure optimal system performance.
  • Troubleshoot complex issues related to call center operations, including root cause analysis and resolution.

Job Requirements :

  • 3-8 years of experience in IT services & consulting industry with expertise in Genesys WFM (CUCM).
  • Strong understanding of Cisco technologies such as IP PBX systems, routers, switches etc. .
  • Experience working with Voice over Internet Protocol (VoIP) networks and troubleshooting common issues.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
NCR Corporation logo
NCR Corporation

IT Services and IT Consulting

Atlanta Georgia

RecommendedJobs for You

kolkata, gurugram, itanagar