Job
Description
Role & responsibilities 1. Technical Services Management: Oversee operations and maintenance of electrical systems, HVAC, UPS, and fire safety systems. Ensure timely preventive and breakdown maintenance as per OEM/AMC schedules. Coordinate with internal engineers and external vendors for seamless technical operations. Ensure all statutory compliance (energy audits, safety certificates, etc.) is met. Review daily reports/logs and take corrective actions on faults or system inefficiencies. 2. Soft Services Management: Supervise housekeeping, pest control, indoor plants and allied services. Ensure upkeep, hygiene, and cleanliness standards across office premises. Coordinate with vendors for consumables, uniforms, and periodic deep cleaning. Manage pantry services, and overall service quality delivery. 3. F&B Services Management: Oversee the daily operations of the food and beverage services at the site. Ensure hygiene, food quality, and service standards in the cafeteria/pantry areas. Coordinate with F&B vendors for timely replenishment, menu planning, and staff deployment. Monitor consumption trends and gather employee feedback to continuously improve F&B services. Ensure compliance with food safety and hygiene regulations (FSSAI or equivalent). 4. Vendor & Staff Management: Manage third-party service providers for technical and soft services. Conduct regular vendor performance reviews and enforce service level agreements (SLAs). Lead, motivate, and train on-site housekeeping and technical staff for high performance. 5. Client Interaction & Reporting: Act as the primary point of contact for the client on facility-related matters. Conduct daily and weekly reviews with client and internal teams. Prepare and share reports: daily operations, MMR (Monthly Management Reports), incident reports, and audit compliance. 6. Budgeting & Cost Control: Assist in budgeting and forecasting facility operating expenses. Track consumption, identify cost-saving opportunities, and ensure optimum resource utilization. 7. Health, Safety & Compliance: Enforce safety procedures and emergency response plans. Ensure compliance with internal EHS standards and local statutory regulations. Conduct periodic safety drills, toolbox talks, and risk assessments. Sound like the job youre looking for? Before you apply, its also worth knowing what we are looking for: Education and experience Bachelor's degree or any Hospitality Diploma with good communication skills. 5 years of relevant experience preferably from Hospitality background Strong team management skills. Sound knowledge of facility Operations. Excellent communication, vendor coordination, and problem-solving skills. Ability to multitask and handle pressure situations calmly. What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you.
