Senior Facility Executive

What this job involves:

Providing onsite support

You will be the Site Managers trusted right hand on all facilities-related activities. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Where can processes be improved? How can we save costs? These are questions that will be at the forefrontofthe teams thinking. You, too, will always have an eye on this, contributing suggestions as they arise.

Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Youll need to ensure we hit key performance indicators and meet our service level agreements.

Key aspects:

• MonitoringofHousekeeping related activities
• Arrangementofall consumables and suppliesforClient / any visits
• Preparing the Daily/Weekly and Monthly reports
• Interacting with the service & supply vendors.
• Undertake daily facility rounds and find out snags and raising proactive ticketsforthe same
• Effectively manage service provider teams to ensure an on time deliverable system.
• Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards.
• Client/Stakeholder Management
  • Proactively engage stakeholders to ensure that on site clients expectations are met though high levelsofcustomer service
  • Build and develop effective client / stakeholder relationships across multiple levelsofthe organisation
  • Proactively understand the customers/ employees needs and act on them before being requested
  • Maintain high standardsofhousekeepingoffacility
  • Improvements in the office aesthetics and operations as per need

• Finance Management
  • Accurate billing and invoicing
  • Adherence to the monthly forecast
  • Invoice management.

• Procurement & Vendor Management
  • Work on getting quotations as per site need
  • Sharing indentsformonthly material supply
  • Zero stock outofsituation
• Other Key Activities
  • Collecting all documents from the vendorforcompliance audit
  • Developing interesting & fun user engagement activities
  • Signage / Poster makingforsite awareness.
  • Managing ad hoc vendors.

Meeting the clients facilities needs

At JLL, we put client satisfaction at the front and centreofeverything we do. If you share our values, we will be more than happy to work with you. In this role, youll be responsibleforworking closely with clients and suppliers onsite to identify their facility-related enquiries and requirements such as follows :-

• Ensure messaging is consistent and in line with requests received from the user.
• Respond to user inquiries and concerns promptly and with courtesy and enthusiasm.
• Build relationships by engaging clients in genuine, personable conversations.
• Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested

Your planning and budgeting skills will also be vital to thejob, as youll take part in the procurementofvendors and services from time to time.

Making everyone safe and risk-free

Do you value workplace safety? If so, youll be a perfect fitforthejob. In this role, you will ensure everyones health and safety by keeping safe workplace procedures in place and order. Youll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first lineofdefense against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youll also be expected to follow escalation and incident reporting procedures and comply with the firms guidelines and strategies.

Sound like you? To apply, you need to be a:

Passionforservice

Do you have a prior experience in facilities, property management, hospitality or other related fields? Do you have an understandingof local occupational health and safety requirements, critical facilities and vendor management? Are you knowledgeable in various property systems? You are what were lookingfor!

Team player

JLLs unmatched excellence is only made possible by team worka core value we want you to possess. As the Facilities Coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track recordofflawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviors is also under your mandate.

Client focused enthusiast

It is important that you can easily interact with the general client staff and vendors to deliver efficient services. Well also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent communicator who always faces customers with a smile , even when times get rough occasionally.

What we can doforyou:

At JLL, we make sure that you become the best versionofyourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

What you can expect from us

At JLL, we make sure that you become the best versionofyourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Scheduled Weekly Hours: