Senior Executive MIS & Operation

Job Description

We are looking for a detail-oriented and proactive Assistant Executive – MIS and Operations to support our daily operational activities and manage MIS reporting. The ideal candidate should possess strong analytical skills, proficiency in MS Excel, and the ability to coordinate effectively with different teams. Key Responsibilities: * To explain the benefits of the products or services to potential clients. * Respond to customer queries via email, WhatsApp and calls * Prompt follow-ups at committed time with travelers. * Understanding client specifications and suggesting suitable tours. * Ensuring timely follow-ups with enquiries and converting customers. * Preparing Customized itineraries to suit the clients’ preferences and budget * Competent skills in MS Excel/Word to prepare reports * Knowledge of booking air tickets, hotel booking & local transportation etc. * Booking Holidays for customers & solving their queries & any other responsibility in office as assigned by superior. * Share introductory emails, marketing flyers to the existing customer & new prospects. * Ability to adapt to new processes within limited time frame Required Skills and Qualifications: * Graduate in any stream (preferably Commerce, Business Administration, or related fields). * 1–3 years of relevant experience in MIS/Operations. * Proficient in MS Office (especially MS Excel – VLOOKUP, Pivot Table, Charts, etc.). * Good communication and coordination skills. * Ability to manage multiple tasks and meet deadlines. * Attention to detail and accuracy in data handling. Work Environment: * Office-based position with standard working hours. * Collaborative and fast-paced team environment. Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: MIS & Operation: 5 years (Required) Total Work : 7 years (Required) Work Location: In person