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Mahindra Logistics
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Senior Executive

Senior Executive

Mahindra Logistics

2 - 4 years

2 - 4 Lacs

gurugram

Posted:None| Platform:

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Skills Required

root cause analysis damage assessment document verification claim settlement deps

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Retail and BF Quality Control (QC):

Support retail QC reports and address related issues effectively.
Analyze QC reports to identify areas of improvement and pinpoint defaulters.
Streamline the Re-QC process to ensure smooth operations and timely deliveries.
Generate reports for QCed CNs and communicate variations to clients proactively.
Inform the ground team about missed CNs to ensure corrective actions.

2. Corporate Quality Control (QC):

Identify corporate clients for targeted QC activities.
Enable and conduct QC processes, analyzing reports for insights.
Implement VMeasure for improved quality control tracking and analysis.

3. Prevention of Revenue Leakage (Retail & BF):

Prevent revenue leakage by ensuring accurate and thorough QC for all Retail and BF CNs.
Monitor QC performance and implement corrective measures where necessary.

4. Corporate QC Project:

Analyze corporate clients with significant deviations in QC performance.
Collaborate with the sales team to understand the root causes and develop solutions for improving client bookings and reducing discrepancies.

5. Reporting and Analysis of Dashboards:

Completing all the assigned tasks well within TAT and without any delays.
Analyzing the reports for all various task of QC

6. Weight Variance:

Identify revenue leakage risks due to weight discrepancies and suggest preventive strategies.

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