DEPS -Manager Busybees Logistics Solutions

0.0 - 1.0 years

4 - 6 Lacs

pune

Work from Office

1) Monitoring & Investigation • Track daily DEPS cases across hubs, linehaul, and last-mile delivery operations. • Investigate incidents of tampering, damage, or misrouting using CCTV, control tower data, scan trails, and personnel interviews. • Visit critical locations (hubs, branches, customer sites) for on-ground RCA. 2) Data Analytics & Reporting • Generate zone-wise DEPS dashboards with drill-down capability (by customer, route, location, handler). • Submit regular DEPS MIS reports to leadership with actionable insights and recommendations. • Flag recurring failure points and initiate zone-wide reviews. • Set monthly targets for DEPS reduction and track performance against KPIs. 3) Root...

Posted 3 weeks ago

AI Match Score

Apply

Senior Executive Damage Excess Mahindra Logistics

2.0 - 4.0 years

3 - 4 Lacs

Gurugram

Work from Office

1. DEPS Escalations Conduct root cause analysis for every DEPS case within a turnaround time (TAT) of 48 hours. Identify responsible employees, business partners, or vendors with supporting evidence. 2. CCTV Footage Management Review and share CCTV footage and key highlights with the DEPS Head Office team within the defined TAT of 24 hours. 3. ZT Open Shortages Follow material tracing procedures to resolve shortages within 48 hours. Conduct initial floor checks to verify material locations. Collaborate with branches and clusters to trace materials. Coordinate with other clusters for material movement analysis. Analyze single scan reports and scrutinize CCTV footage to identify misrouting. 4....

Posted 3 months ago

AI Match Score

Apply

Assistant Manager - Operations Mahindra Logistics

4.0 - 6.0 years

5 - 7 Lacs

Gurugram

Work from Office

DEPS Process Compliance Ensure strict adherence to DEPS processes across all Operational Units (OUs). Monitor and ensure: Timely closure of tickets as per the defined SOP. Resolution of shortages following all required process steps. Continuous training and upskilling of DEPS coordinators on company policies and procedures. Claim Settlement Ensure settlement of claims within the defined SLA and policy: SBU & Siemens (COFs): within 3 working days Other clients (Credit Note, RCS, COFs): within 7 working days DEPS Case Closure Timely resolution of DEPS cases including: Unclean PODs Client escalations Cases to be closed within the specified SLA CCTV Compliance Ensure CCTV systems are effectively...

Posted 3 months ago

AI Match Score

Apply

Executive Damage Mahindra Logistics

0.0 - 1.0 years

1 - 3 Lacs

gurugram

Work from Office

Role & responsibilities 1. Unclean POD Validation & Coordination Validate unclean PODs received from the field or client. Share validated data with the Zonal Sales Head for claim confirmation. Ensure timely communication to avoid future debits or disputes. 2. Damage Escalation Management Handle client escalations related to shipment damage. Conduct detailed root cause analysis (RCA) and provide closure reports within the agreed SLA timelines. 3. ZT Open Damages Resolution Track and close all ZT (Zero Tolerance) open damage tickets within 48 hours. Coordinate with internal teams to fast-track pending resolutions. 4. Damage Analysis & Process Improvement Perform periodic analysis on damage tic...

Posted Date not available

AI Match Score

Apply

Senior Executive Mahindra Logistics

2.0 - 4.0 years

2 - 4 Lacs

gurugram

Work from Office

Role & responsibilities 1. Retail and BF Quality Control (QC): Support retail QC reports and address related issues effectively. Analyze QC reports to identify areas of improvement and pinpoint defaulters. Streamline the Re-QC process to ensure smooth operations and timely deliveries. Generate reports for QCed CNs and communicate variations to clients proactively. Inform the ground team about missed CNs to ensure corrective actions. 2. Corporate Quality Control (QC): Identify corporate clients for targeted QC activities. Enable and conduct QC processes, analyzing reports for insights. Implement VMeasure for improved quality control tracking and analysis. 3. Prevention of Revenue Leakage (Ret...

Posted Date not available

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.