Senior Executive - Finance India Operation (AR OTC)

Major Area of Study: Finance & Accounts/ Masters

Understanding of finance and accounting with key focus areas of account receivables, customer reconciliation and collections

SAP , MS Office etc. Excel manipulation and analysis skills (i.e., skilled at VLOOKUP, pivot table, charts / graphs).

Strong customer relations & Good Communication

Function Overview

The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We bring a distinctive skill set to help the company sustainably drive strong returns on investment, whether thats brand investments, capital investments or resource investments. We hold ourselves accountable for the areas where we are uniquely positioned to drive results what we call our Strategic Priorities but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups.

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Purpose of the role

Finance India Operations Finance roles (e.g. in Trade operations, Supply Chain accounting, Accounts Receivables, Accounts Payable etc.)

70% of Time - Operational Management

Operational Management

AR & Trade

Processing the customers promotional invoices - Pivotal role in AR identification, reason code segregation and deduction / payment clearing.

Reconcile invoices with corresponding promotional plans and update the information to reflect recovery or deductions.

Maintain an accurate and current accounts receivable trial balance in SAP.

Gain an in-depth knowledge of Customer details as well as comprehensive understanding of GMI Products/ groups.

Maintain document customer-specific behaviour that requires non-standard handling. Develop expertise in utilizing customer specific websites for sourcing customer support/documentation.

Resolve issues relating to customer invoices, deductions, and payment.

Identify Process Standardization opportunities & lead them

Support Change management solutions implementations

Partner with stakeholders, Trade support team for Project / Initiative prioritization

Identify control risks and possible failures in the process and fix them

Collections:

Actively pursue status and payment of delinquent invoices with customers, via phone & e-mail contact, along with utilization of available web portals to document in SAP the pending or in-transit payments or unpaid status explanation.

Determine the reason for deductions with customers where supporting documentation not received.

Exercise excellent communication & interpersonal skills to ensure prompt payment of invoices, while still maintaining customer goodwill and cross-functional teamwork.

Effectively communicate any observed symptoms of potential & current credit risks & timely advisement of chronic collection issues to local market Collection staff, Sr. Credit Analysts and/or local market. Credit Manager.

Ensure meeting and exceeding Operational & Business goals.

Access accounts receivable system (SAP & S4hana) to retrieve customer invoice information & record customer response details on a timely basis for each customer interaction.

Make sure all the Audit requirements are adhered as per the set process.

Utilize problem-solving skills to investigate & timely resolve payment obstacles to ensure optimal Accounts Receivable condition & compliance with established credit terms.

Frequent interaction with local market Collection staff, Customer Service or Sales to walk through resolution steps of difficult and/or unique problems with unpaid invoices & help facilitate the resolution of internal billing or other issues (returned product, product not received, carrier claims, EDI issues, invoice corrections, etc.).

Documentation & SOP preparations

General support local market Collection staff, ACM & Sr. Credit Analysts:

- Wire & ACH / Unidentified overpayment & invoice correction offsets as needed.

- Provide directions to the Cash Application team for the above.

Continuous Improvement

Participation in driving Continuous improvement within Process.

Eliminate Waste, Contribute to the Functional Productivity Goals

Identify opportunities and implement change for continual process improvement

Technical Expertise

Actively learn and apply intermediate/advanced level of expertise in MS Excel, BeX, AFO, BO, SAP, Macros

Build a robust governance system for all reporting activity.

Undergo trainings: As recommended and self-initiated refresher trainings to keep abreast of

Tool dynamics and their functional as well as tactical applications

Educate and Institutionalize process practices within team