.. Maintain & update the customer database accurately. Research-oriented tasks & prepare reports. Manage queries via phone/email with U.S. English fluency Collaborate with internal teams for improvements. Ensure excellent client satisfaction
Customer Service Representative (CSR) We are looking for a passionate and detail-oriented Customer Service Representative (CSR) to join our growing team. You’ll be responsible for communicating with our US-based clients, managing databases, and ensuring smooth day-to-day operations. Key Responsibilities: Handle inbound and outbound calls on behalf of clients with a professional US accent. Respond to customer queries through phone, email, or chat. Maintain and update customer databases accurately. Conduct online research and prepare reports as needed. Collaborate with internal teams for process improvement and client satisfaction. Manage documentation, data entry, and administrative tasks efficiently. Ensure high-quality communication and timely issue resolution. Qualifications: Minimum Graduate (any discipline). Freshers are welcome – enthusiasm and willingness to learn are valued! Excellent English communication and writing skills (US accent preferred). Proficient in MS Office and Google Workspace tools. Ability to work during US business hours . Strong problem-solving, multitasking, and interpersonal skills. Perks: Opportunity to work with international clients. Supportive work environment with career growth potential. Competitive pay structure aligned with market standards. Fixed weekends off (Saturday & Sunday). Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person
Customer Service Representative (CSR) We are looking for a passionate and detail-oriented Customer Service Representative (CSR) to join our growing team. You’ll be responsible for communicating with our US-based clients, managing databases, and ensuring smooth day-to-day operations. Key Responsibilities: Handle inbound and outbound calls on behalf of clients with a professional US accent. Respond to customer queries through phone, email, or chat. Maintain and update customer databases accurately. Conduct online research and prepare reports as needed. Collaborate with internal teams for process improvement and client satisfaction. Manage documentation, data entry, and administrative tasks efficiently. Ensure high-quality communication and timely issue resolution. Qualifications: Minimum Graduate (any discipline). Freshers are welcome – enthusiasm and willingness to learn are valued! Excellent English communication and writing skills (US accent preferred). Proficient in MS Office and Google Workspace tools. Ability to work during US business hours . Strong problem-solving, multitasking, and interpersonal skills. Perks: Opportunity to work with international clients. Supportive work environment with career growth potential. Competitive pay structure aligned with market standards. Fixed weekends off (Saturday & Sunday). Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person