Senior Executive

Role & responsibilities

Staff Training and Development:

Conduct training sessions for new hires and ongoing training for existing employees.

Ensure all staff are proficient in food preparation, safety standards, and customer service.

Operational Standards:

Monitor and ensure compliance with Subway's operational guidelines and standards across.

Conduct regular audits and evaluations of store performance and staff adherence to protocols.

Provide feedback and action plans to address any areas of improvement.

Support and Guidance:

Serve as a resource and support system for store managers and staff within the cluster.

Assist in resolving operational challenges and customer service issues.

Performance Tracking:

Track and analyze key performance metrics for each store in the cluster.

Report on training progress, operational compliance, and overall store performance.

New Store Openings:

Assist in the setup and training for new store openings within the cluster.

Ensure new locations are fully operational and staff are well-trained before the grand opening.

Leadership and Communication:

Foster a positive work environment and encourage teamwork and collaboration among staff.

Communicate effectively with store managers, franchise owners, and corporate representatives.

Continuous Improvement:

S

Implement continuous improvement strategies to enhance training programs and operational efficiency.

Preferred candidate profile