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Bajaj Finance
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Senior Executive - Debt Management Services - Rural

Senior Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

4 - 8 Lacs

narsampet india

Posted:3 days ago| Platform:

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Skills Required

data analysis target achievement account reconciliation debt collection compliance management goal orientation collections trend analysis recovery recovery management debt management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Debt collection & recovery.

Risk mitigation & legal proceedings.

Record keeping & reporting.

Compliance & regulations.

Required Qualifications and Experience

Proven experience in debt collection or recovery, preferably in rural markets.

Demonstrated ability to achieve collections targets by visiting customers/agencies.

Experience monitoring performance and providing regular updates.

Knowledge of legal guidelines and ability to ensure compliance during repossession processes.

Strong record-keeping skills for customer interactions and transactions.

Ability to handle escalations and resolve issues effectively.

Experience with DRR (Daily Risk Report) management.

Skills in developing and implementing collection strategies.

Experience managing and leading a team of collection officers.

Ability to rectify problems during the collection process.

Competence in managing and analyzing average collection reports.

Experience with case tracking and achieving resolutions within agreed timelines.

Strong portfolio management skills.

Understanding of regulatory compliance and reporting.

Risk management and mitigation skills.

Vendor management experience.

Excellent coordination skills with internal and external clients.

Knowledge of risk mitigation and legal proceedings.

Strong compliance and regulation knowledge.

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