Senior Executive Client Servicing

As a Client Servicing Person in our dynamic advertising agency, you will play a pivotal role in managing and nurturing our key client relationships. Your responsibilities will include cultivating and maintaining strong relationships with key clients, understanding their business objectives and marketing goals, and acting as the main point of contact for key clients to ensure seamless communication and a high level of client satisfaction. You will work closely with internal teams, including creative, media, and analytics, to develop and deliver comprehensive advertising solutions. Facilitating communication and coordination among different departments will be essential to ensure client needs are met efficiently. In terms of campaign management, you will oversee the end-to-end execution of advertising campaigns, ensuring they align with client objectives and meet quality standards. Monitoring campaign performance and providing strategic insights and recommendations for optimization will also be part of your role. Managing client budgets effectively is another key aspect of this position. You will be responsible for ensuring optimal utilization of resources and delivering value for the client's investment. Providing financial forecasts and reports to both clients and internal stakeholders will also be a part of your responsibilities. Staying abreast of industry trends, market conditions, and competitor activities is crucial to provide valuable insights to clients. You will proactively recommend innovative advertising solutions based on industry best practices. Identifying opportunities for account expansion and upselling of additional agency services will be important for client retention and growth. Implementing retention strategies to ensure long-term partnerships with key clients is also a key focus area. The ideal candidate for this role will have a Bachelor's degree in Marketing, Business, or a related field, with proven experience in key account management within the advertising industry. Strong understanding of advertising and marketing principles, exceptional communication, negotiation, and presentation skills, as well as an analytical mindset with the ability to interpret data and make strategic recommendations are essential. Being results-driven with a track record of meeting and exceeding revenue targets, and the ability to thrive in a fast-paced, dynamic work environment are also important qualities. Please note that the responsibilities outlined above are not restricted to the defined Key Result Areas (KRA) and may be subject to change based on the role, responsibilities, or work profile. The KRA defined above can also be revised based on individual performance and capabilities.,