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Senior Executive-Back-End/Non Voice Transaction Processing-Claims

Senior Executive-Back-End/Non Voice Transaction Processing-Claims

EXL

1 - 6 years

3 - 8 Lacs

noida

Posted:1 day ago| Platform:

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Skills Required

loss prevention backend claims senior executive management transaction processing claims processing logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Claims assistant will be responsible for managing a high volume of claims, ensuring timely resolution, accurate documentation, and strong customer/carrier satisfaction. This role involves reviewing claim submissions, validating documentation, escalating complex cases, and maintaining clear communication with stakeholders. The advisor will also support reporting, data tracking, and claims prevention by identifying trends and recommending process improvements.

Bachelor s Degree or equivalent work experience.
Prior Logistics or Transportation experience preferred
Prior experience managing claims

Review, process, and resolve claims efficiently and accurately.
Maintain complete and accurate claim documentation in Origami and related systems.
Communicate claim outcomes and requirements to customers and carriers.
Escalate complex cases with supporting details to senior team members.
Track and report claims data for loss prevention and departmental insights.
Identify recurring issues and recommend preventive measures.

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EXL

Business Process Management / Analytics

New York

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Senior Executive-Back-End/Non Voice Transaction Processing-Claims