Senior Executive - ATM Reconciliation

Writer Corporation

2 - 5 years

3 - 4 Lacs

mumbai suburban

Posted:8 hours ago| Platform:

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Skills Required

ej logs atm operations electronic journal cbr c3r vcb reconciliation cctv monitoring customer queries

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Identify
ATM/BNRM transaction error codes
and ensure timely settlement of customer disputes.
Read, interpret and analyze
EJ logs
to validate transactions and detect discrepancies.
Verify
Switch Counters vs. Physical Counters
for ATM/CRM transactions to identify mismatches.
Manage reconciliation processes involving
CBR / C3R / VCB
and ensure timely updates in systems.
Review and validate
CCTV footage
for disputed transactions and implement required actions.
Coordinate effectively with
banks, customers, field teams, and vendors
for dispute closures.
Prepare and maintain
daily disputed transaction data
, reports, and documentation.
Utilize
MS Excel and MS Office
for reports, tracking, and analysis.

Preferred candidate profile

2 -- 4 years of experience in
ATM/BNRM reconciliation
, CMS/Managed Services, or Banking Operations
Strong understanding of ATM transactions, EJ logs, counters, and reconciliation tools
Experience in dispute handling with banks
Good analytical and coordination skills

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