Senior Engineer- Platform Services

Role Overview: You will be responsible for managing 24x7x365 system administration operations, including O/S and server support across production, development, and internal IT environments. Your key responsibilities will include: Key Responsibilities: - Troubleshooting, tuning, upgrading, and monitoring Windows and ESXi infrastructure. - Setting up and maintaining hardware, including Dell/HP servers, and coordinating with vendors for hardware issue resolution. - Performing datacenter management, including infrastructure asset management, license compliance, and reporting. - Installing and configuring Windows and ESXi OS, ensuring server hardening, and administering file servers and user-level permissions. - Managing WSUS for patching, version upgrades, and maintaining patch compliance. - Configuring and managing Windows cluster infrastructure. - Mitigating vulnerabilities identified during VAPT scans. - Administering Virtual Center, ESXi, VRA, SRM, and Disaster Recovery (DR) setups, and conducting regular DR drills. - Providing audit evidence and supporting security audits. - Maintaining knowledge of ITIL processes such as Incident, Change, and Problem Management. Qualification Required: Preferred Qualifications: - Experience with Cisco Hyperflex, Dell VxRail is advantageous. - Familiarity with VMware ESXi patching/upgrade, VMware Update Manager, baseline creation, and host profile management. - VMware and/or Windows certification. - Good understanding of ITIL processes and audit compliance. Good-to-Have Skills: - Automation and scripting knowledge. - Basic networking concepts. - Experience with Citrix Xen. - Familiarity with AWS or VMC environments. Additional Details: This position offers an exciting opportunity to work with cutting-edge infrastructure and technology while contributing to the operational excellence of the organization.,