Senior Dispatcher (Dry Van & Reefer Trucks)

Position: Senior Dispatcher (Dry Van & Reefer Trucks)

Experience: 5+ Years

Project Type: Dedicated Freight Operations (Dedicated Brokers & Lanes)

Shift: USA Blended Process (Calls & Emails | Night Shift IST)

Salary Range: ₹40,000–₹60,000 (Based on Experience & Expertise)

Main Criteria:

• Candidate must have strong experience in handling and bringing in dedicated freight.
• Willingness to move or shift existing dedicated lanes onto our MC authority is highly preferred.

Key Responsibilities:

• Manage dispatch operations for Dry Van and Reefer trucks, focusing on dedicated lanes.

• Handle daily coordination with dedicated freight brokers, ensuring consistent and reliable load flow.

• Book, schedule, and track loads to optimize truck utilization and meet delivery expectations.

• Prepare accurate documentation, including rate confirmations, BOLs, and invoices.

• Troubleshoot delays or routing issues by coordinating alternate solutions with drivers and brokers.

• Maintain regular communication with drivers and ensure compliance with HOS and DOT regulations.

• Collaborate with brokers and support the transition of existing lanes under our MC authority, where applicable.

• Track performance metrics and ensure client satisfaction on dedicated routes.

Requirements & Skills:

• Minimum 5 years of experience in US dispatching, specifically with Dry Van and Reefer freight.

• Must have experience handling dedicated freight with specific brokers and assigned lanes.

• Strong familiarity with dispatch systems, TMS platforms, and load boards.

• Excellent English communication (spoken and written, US fluency preferred).

• Ability to work independently, make quick decisions, and manage pressure effectively.

• Strong documentation, negotiation, and load optimization skills.

• Willingness to work night shift (US hours) in a blended email and call environment.

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Schedule:

• Evening shift
• Monday to Friday
• Night shift

Language:

• English (Required)

Work Location: In person