Senior Digital Solution Advisor (SaaS Sales)

5 - 9 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Digital Solution Advisor at HighRadius, you will play a crucial role in the front-end sales/account management team, collaborating closely with the Account Executive (AE) to engage with prospects and customers on a daily basis. Your main objective will be to progress deals through the sales pipeline, ensuring closure, customer satisfaction (NPS 50), renewals, and minimizing churn. At HighRadius, we follow a Two-in-a-Box model, where you will work alongside an Account Executive in all interactions with prospects and customers. Your responsibilities will include working with the AE to advance deals through the pipeline, engaging with prospects and customers regularly, gathering requirements and qualifying customers through systematic business analysis, conducting product demonstrations for finance departments of Fortune 1,000 companies, and developing detailed Cost Benefit ROI/Business Case models. You will also be responsible for strategizing to overcome competition, managing churn effectively to maximize customer satisfaction, analyzing customer tickets, and coordinating with relevant departments to ensure high customer satisfaction, negotiating and closing renewals, and proactively managing customers to minimize churn. To excel in this role, you should have prior experience in Sales/Business Development/Pre-Sales/Consulting or Customer Success, hands-on experience with ERP software and/or cloud computing, preferably 5-8 years of experience, and experience working with North American or European customers in a consultative sales role. Knowledge of Accounts Receivable would be advantageous. You should be highly organized, self-motivated, possess excellent communication and presentation skills, be comfortable interacting with CXO level employees of Fortune 1,000 companies, excel in teamwork in a distributed delivery environment, and demonstrate high integrity and credibility in your work. A strong intellect, commercial instincts, and an unwavering focus on results are also essential for success in this role. In return, you will receive a competitive salary, be part of a fun-filled work culture, enjoy equal employment opportunities, and have the opportunity to contribute to the growth of a pre-IPO Global SaaS Centaur. Join us at HighRadius and be a part of our exciting journey towards becoming a publicly traded company and shaping our promising future.,

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