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3.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
The Digital Solution Advisor (DSA) at HighRadius is an integral part of the front-end sales and account management team, collaborating closely with the Account Executive (AE) in engaging with prospects and customers on a daily basis. As a DSA, your main objective is to achieve sales quota targets and effectively guide deals through various sales stages towards closure, ensuring customer satisfaction, renewals, and minimizing churn. At HighRadius, we adhere to an End-to-End Sales and Customer Management Process, employing a Two-in-a-Box model where the DSA and Account Executive work together in all interactions with prospects and customers. This process involves several key stages, including initial connection and prospecting, understanding customer needs, demonstrating the value of HighRadius products, aligning with stakeholders, contract preparation, renewal, churn risk management, escalation handling, negotiation, and deal closure. Responsibilities: - Collaborate with the Account Executive to progress deals through the sales pipeline. - Engage with prospects and customers on a daily basis to ensure their needs are met. - Gather requirements and qualify customers through systematic business analysis. - Conduct product demonstrations targeting Finance department personnel at Fortune 1,000 companies. - Develop detailed Cost Benefit ROI and Business Case models. - Formulate strategies to outperform competitors and successfully close deals. - Focus on churn management to enhance customer satisfaction. - Analyze customer tickets and coordinate with relevant departments for prompt issue resolution. - Handle contract negotiations and renewals proactively to prevent churn. Requirements: - Previous experience in Sales, Business Development, Pre-Sales, Consulting, or Customer Success roles. - Proficiency in ERP software and/or cloud computing is advantageous. - Ideally, possess 3-10 years of relevant work experience. - An MBA and undergraduate degree from reputable institutions is a plus. - Experience in consultative sales with North American or European clients is beneficial. - Knowledge of Accounts Receivable processes is advantageous. Soft Skills: - Exceptional organizational skills and self-motivation. - Strong communication and presentation abilities. - Comfortable engaging with executives at Fortune 1,000 companies. - Team-oriented with the capability to work effectively in a distributed environment. - Demonstrates high integrity and credibility in all interactions. - Possesses a sharp intellect and commercial acumen. - Maintains a steadfast focus on achieving results and targets.,
Posted 2 days ago
3.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
About the Company HighRadius is a well-known provider of cloud-based Autonomous Software for the Office of the CFO, having revolutionized critical financial processes for over 800+ leading companies globally. Trusted by prestigious organizations such as 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and more, HighRadius specializes in optimizing order-to-cash, treasury, and record-to-report processes. Our exceptional performance has earned us consistent recognition in Gartner's Magic Quadrant and a coveted place in the Forbes Cloud 100 List for three consecutive years. With a significant valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we are experiencing a robust year-over-year growth rate of 24%. Operating across 8+ global locations, we are currently in the pre-IPO stage, poised for rapid expansion. As we embark on this journey to become a publicly traded company, we are seeking individuals from diverse backgrounds who are passionate about shaping our promising future. About the Role At HighRadius, the Sales and Customer Management Process is comprehensive and follows a Two-in-a-Box model, where both a DSA and an Account Executive (AE) are actively engaged in every interaction with a prospect or customer. Key responsibilities include: - Initial connect and prospecting - Understanding prospect business needs and requirements - Demonstrating the value of HighRadius products using Business Cases/ROI models - Aligning with various stakeholders within the prospect's organization - Contract preparation and review - Contract renewal - Proactive churn risk management - Escalation Management - Negotiation and deal closure Responsibilities - Collaborate with the AE to progress deals through the pipeline - Engage with prospects/customers on a daily basis - Gather requirements and qualify customers through systematic analysis - Conduct product demonstrations for Finance departments of Fortune 1,000 companies - Develop detailed Cost Benefit ROI/Business Case models - Devise strategies to outperform competitors and successfully close deals - Focus on churn management to enhance customer satisfaction - Analyze customer tickets and liaise with relevant departments to ensure prompt ticket resolution and high customer satisfaction - Handle renewals through proactive customer management Qualifications - Previous experience in Sales, Business Development, Pre-Sales, Consulting, or Customer Success - Proficiency in ERP software and/or cloud computing is advantageous - 3-10 years of relevant experience is preferred - MBA and undergraduate degree from reputable institutions is a plus - Experience in consultative sales roles with North American or European customers is beneficial - Knowledge of Accounts Receivable processes is an advantage Soft Skills - Highly organized and self-motivated - Excellent communication and presentation skills - Comfortable engaging with CXO level executives of Fortune 1,000 companies - Strong teamwork and ability to thrive in a distributed delivery setting - Demonstrates high integrity and credibility in all interactions - Possesses a sharp intellect and strong commercial acumen - Driven by a relentless focus on achieving results and targets,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Digital Solution Advisor at HighRadius, you will play a crucial role in the front-end sales/account management team, collaborating closely with the Account Executive (AE) to engage with prospects and customers on a daily basis. Your main objective will be to progress deals through the sales pipeline, ensuring closure, customer satisfaction (NPS 50), renewals, and minimizing churn. At HighRadius, we follow a Two-in-a-Box model, where you will work alongside an Account Executive in all interactions with prospects and customers. Your responsibilities will include working with the AE to advance deals through the pipeline, engaging with prospects and customers regularly, gathering requirements and qualifying customers through systematic business analysis, conducting product demonstrations for finance departments of Fortune 1,000 companies, and developing detailed Cost Benefit ROI/Business Case models. You will also be responsible for strategizing to overcome competition, managing churn effectively to maximize customer satisfaction, analyzing customer tickets, and coordinating with relevant departments to ensure high customer satisfaction, negotiating and closing renewals, and proactively managing customers to minimize churn. To excel in this role, you should have prior experience in Sales/Business Development/Pre-Sales/Consulting or Customer Success, hands-on experience with ERP software and/or cloud computing, preferably 5-8 years of experience, and experience working with North American or European customers in a consultative sales role. Knowledge of Accounts Receivable would be advantageous. You should be highly organized, self-motivated, possess excellent communication and presentation skills, be comfortable interacting with CXO level employees of Fortune 1,000 companies, excel in teamwork in a distributed delivery environment, and demonstrate high integrity and credibility in your work. A strong intellect, commercial instincts, and an unwavering focus on results are also essential for success in this role. In return, you will receive a competitive salary, be part of a fun-filled work culture, enjoy equal employment opportunities, and have the opportunity to contribute to the growth of a pre-IPO Global SaaS Centaur. Join us at HighRadius and be a part of our exciting journey towards becoming a publicly traded company and shaping our promising future.,
Posted 4 days ago
3.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
The Digital Solution Advisor is an integral part of the front-end sales and account management team at HighRadius. In this role, you will collaborate closely with the Account Executive (AE) to engage with prospects and customers on existing solutions and drive deals through the sales pipeline towards successful closure. HighRadius adopts a Two-in-a-Box model where the DSA and AE work together in all interactions with prospects and customers. Your primary responsibilities will include initial connect and prospecting, understanding prospect business needs, demonstrating the value of HighRadius products through Business Cases/ROI models, aligning with various stakeholders in the prospect's organization, contract preparation and review, contract renewals, proactive churn risk management, escalation management, negotiation, and deal closure. As a Digital Solution Advisor, you will work alongside the AE to progress deals and opportunities through the pipeline, interact with prospects and customers on a daily basis, gather requirements and qualify customers through systematic business analysis, conduct product demonstrations for Finance departments of Fortune 1,000 companies at CXO, VP, and Director levels, develop detailed Cost Benefit ROI/Business Case models, strategize to outperform competitors, and proactively manage customers to minimize churn. To excel in this role, you should have prior experience in Sales, Business Development, Pre-Sales, or Consulting, hands-on experience with ERP software and/or cloud computing, preferably 3-8 years of relevant experience, familiarity with working in a consultative sales role with North American or European customers, prior knowledge of Accounts Receivable, exceptional organizational and self-motivational skills, excellent communication and presentation abilities, and comfort in engaging with CXO-level employees of Fortune 1,000 companies.,
Posted 1 week ago
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