Account Manager (Digital solution Advisor)

About the Company HighRadius is a well-known provider of cloud-based Autonomous Software for the Office of the CFO, having revolutionized critical financial processes for over 800+ leading companies globally. Trusted by prestigious organizations such as 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and more, HighRadius specializes in optimizing order-to-cash, treasury, and record-to-report processes. Our exceptional performance has earned us consistent recognition in Gartner's Magic Quadrant and a coveted place in the Forbes Cloud 100 List for three consecutive years. With a significant valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we are experiencing a robust year-over-year growth rate of 24%. Operating across 8+ global locations, we are currently in the pre-IPO stage, poised for rapid expansion. As we embark on this journey to become a publicly traded company, we are seeking individuals from diverse backgrounds who are passionate about shaping our promising future. About the Role At HighRadius, the Sales and Customer Management Process is comprehensive and follows a Two-in-a-Box model, where both a DSA and an Account Executive (AE) are actively engaged in every interaction with a prospect or customer. Key responsibilities include: - Initial connect and prospecting - Understanding prospect business needs and requirements - Demonstrating the value of HighRadius products using Business Cases/ROI models - Aligning with various stakeholders within the prospect's organization - Contract preparation and review - Contract renewal - Proactive churn risk management - Escalation Management - Negotiation and deal closure Responsibilities - Collaborate with the AE to progress deals through the pipeline - Engage with prospects/customers on a daily basis - Gather requirements and qualify customers through systematic analysis - Conduct product demonstrations for Finance departments of Fortune 1,000 companies - Develop detailed Cost Benefit ROI/Business Case models - Devise strategies to outperform competitors and successfully close deals - Focus on churn management to enhance customer satisfaction - Analyze customer tickets and liaise with relevant departments to ensure prompt ticket resolution and high customer satisfaction - Handle renewals through proactive customer management Qualifications - Previous experience in Sales, Business Development, Pre-Sales, Consulting, or Customer Success - Proficiency in ERP software and/or cloud computing is advantageous - 3-10 years of relevant experience is preferred - MBA and undergraduate degree from reputable institutions is a plus - Experience in consultative sales roles with North American or European customers is beneficial - Knowledge of Accounts Receivable processes is an advantage Soft Skills - Highly organized and self-motivated - Excellent communication and presentation skills - Comfortable engaging with CXO level executives of Fortune 1,000 companies - Strong teamwork and ability to thrive in a distributed delivery setting - Demonstrates high integrity and credibility in all interactions - Possesses a sharp intellect and strong commercial acumen - Driven by a relentless focus on achieving results and targets,