Job
Description
About the Company HighRadius is a well-known provider of cloud-based Autonomous Software for the Office of the CFO, with a track record of transforming critical financial processes for over 800+ leading companies globally. Trusted by prestigious organizations such as 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius specializes in optimizing order-to-cash, treasury, and record-to-report processes. The company has received back-to-back recognition in Gartner's Magic Quadrant and has secured a spot in the Forbes Cloud 100 List for three consecutive years. With a valuation of $3.1B and an annual recurring revenue exceeding $100M, HighRadius experiences a robust year-over-year growth rate of 24%. Operating across 8+ global locations, the company is currently in the pre-IPO stage, positioning itself for rapid expansion. HighRadius welcomes enthusiastic and diverse individuals to join its journey towards becoming a publicly traded company and shaping a promising future. About the Role HighRadius adopts an End-to-End Sales and Customer Management Process, following a Two-in-a-Box model where both a DSA and an Account Executive (AE) are actively engaged in every prospect/customer interaction. The role involves various key responsibilities, including initial prospecting, understanding business needs, demonstrating product value, aligning with stakeholders, contract preparation, renewal, churn risk management, escalation handling, negotiation, and deal closure. Collaboration with the AE to progress deals through the pipeline, daily interaction with prospects/customers, systematic requirement analysis, product demonstrations to finance departments of Fortune 1,000 companies, development of ROI/business case models, competition strategy formulation, churn management, ticket analysis, department coordination, renewal negotiation, and proactive customer management are essential aspects of the role. Responsibilities - Collaborate with the AE to advance deals in the pipeline. - Engage with prospects/customers on a daily basis. - Conduct requirement analysis and customer qualification. - Deliver product demonstrations to finance departments of Fortune 1,000 companies. - Create detailed Cost Benefit ROI/Business Case models. - Develop strategies to overcome competition and successfully close deals. - Focus on maximizing customer satisfaction through churn management. - Analyze customer tickets and coordinate with relevant departments to ensure ticket closure and high customer satisfaction. - Lead negotiations and renewals. - Proactively manage customers to reduce churn. Qualifications - Previous experience in Sales, Business Development, Pre-Sales, Consulting, or Customer Success. - Hands-on experience with ERP software and/or cloud computing is advantageous. - Preferred 3-10 years of relevant experience. - MBA and undergraduate degree from reputable institutions is a plus. - Experience in consultative sales roles with North American or European customers is beneficial. - Knowledge of Accounts Receivable is an advantage. Soft Skills - Highly organized and self-motivated. - Excellent communication and presentation skills. - Comfortable interacting with CXO-level employees of Fortune 1,000 companies. - Strong teamwork and ability to work in a distributed delivery environment. - Demonstrates high integrity and credibility in all interactions. - Possesses strong intellect and commercial acumen. - Maintains an unwavering focus on achieving results and targets.,
