Senior Delivery Manager

Ciklum

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow. working for A healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.

Our client is a leader in SaaS technology for healthcare, They offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem.

With their expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace.

Responsibilities:

• Coordinate work of 2 scrum teams
• Facilitate all ceremonies and meetings
• Identify and solve the teams impediments
• Contribute to the resource management of the employees within the squads
• Communicate with other squads and managers to align across the entire Connectivity
• Manage the team backlog and keep close with BAs and Product on priorities, ensuring the teams work is reflected in the board
• Ensure communication and transparency
• Keep the good atmosphere and make sure that their squads are a great place to work

Requirements:

• Certified Agile Scrum Master
• Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 3 years
• Good understanding and practical experience with Agile approaches (Scrum, Kanban)
• Experience in managing multiple agile teams in projects up to 7-25 FTE
• Strong service/client oriented attitude, focus on an outcome
• Ability to choose and set up project management tools and techniques in the project
• Experience in Configuration management and managing KPIs
• Good understanding of change and expectations management
• Experience in successful project implementation in a software environment
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Problem solving attitude using system-thinking approaches
• Ability to manage contractual terms and financial issues
• Upper-intermediate level of spoken and written English

Desirable:

• Experience of work in a distributed teams
• Knowledge of the latest trends at SW development technologies and tools
• Experience in creating and running trainings, workshops, other educational activities
• PMI certification
• Understanding of SAFe or LeSS
• Experience in Healthcare
• Experience in projects with US customers

What's in it for you?

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Flexibility: hybrid work mode at Chennai or Pune
• Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Explore, empower, engineer with Ciklum!

Experiences of tomorrow. Engineered together

Interested already?

We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.