Senior Customer Service Representative

As a Customer Care Senior Resolution Coordinator at Walmart Global Tech, your role will involve handling a high volume of incoming calls, chats, and emails from customers, stores, and associates. You will navigate multiple systems to provide assistance, answer questions, and resolve issues in a timely and efficient manner. Your ability to make sound judgments and maintain a customer/member-focused environment will be crucial in optimizing execution and achieving positive results. To excel in this position, you should have 10 months to 3 years of relevant customer service experience and possess excellent written and verbal communication skills. You must be capable of interacting professionally with customers and managing multiple tasks simultaneously. Attention to detail and the ability to work under pressure will be key attributes for success in this role. HR Reference: Sanjay Kumar should be mentioned in the top right corner of your resume when applying for this position. Walk-in interviews are scheduled for October 4 (Friday only), and a call letter is mandatory for participation. Please ensure that you meet the specified experience range and job requirements before attending the interview. Candidates are required to have a full-time graduation degree (No Diploma) and must adhere to the location details for the walk-in drive at Walmart Global Tech, 3rd floor, Tower-B, Cactus, TECCI Park, 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu 600119. Individuals who have previously attended interviews can reapply after 6 months. To receive the call letter for the interview, please email the following details to Sanjay.kumar1@walmart.com: - Total Experience - Relevant Experience - Notice Period - Current CTC - Expected CTC - Resume attachment Feel free to share this opportunity with friends who have relevant work experience and encourage them to mention Sanjay Kumar as the HR Reference in their resumes. Your assistance in spreading the word about this walk-in drive is greatly appreciated.,