Senior Customer Service Executive

1 years

4 - 5 Lacs

Posted:1 week ago| Platform: Internshala logo

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Skills Required

MS-Office Attention to Detail Problem Solving English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Effective Communication Conflict Management

Work Mode

On-site

Job Type

Full Time

Job Description


About the job:

As a senior customer service executive at Culture Circle, you will be responsible for providing exceptional customer service to our clients. Your role will require a high level of English proficiency, both spoken and written, as well as effective communication skills to interact with customers and resolve their queries efficiently. You must be detail-oriented and have strong problem-solving abilities to address customer issues promptly. Conflict management skills are also essential to handle any disputes with tact and professionalism. Additionally, your emotional intelligence will be crucial in understanding and responding to customer needs effectively.

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