Senior Customer Care Executive

Jones Recruitzo

2 - 6 years

3 - 6 Lacs

bengaluru

Posted:4 days ago| Platform:

Apply

Skills Required

communication skills fluent english

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role :

Join our growing Customer Experience (CX) team and be the friendly voice our customers trust. This role is primarily voice-based and chat/email support, where youll solve problems, guide users, and make every interaction a positive one.

What You’ll Do

Handle customer queries via phone, chat, and occasionally email.
Troubleshoot issues and provide quick, accurate solutions.
Update and maintain customer records in our database.
Collaborate with internal teams to improve service quality.
Keep conversations empathetic, clear, and professional.

What We’re Looking For :

2–5 years of experience in both voice and non-voice (chat/email) customer support processes.
Excellent English communication skills (verbal & written).
Strong problem-solving skills with a customer-first mindset.
Prior experience in a blended process is preferred.

Why Join Us?

SupportiveRole & responsibilities

Preferred candidate profile

More Jobs at Jones Recruitzo

Senior Automation Tester

Bengaluru

6 - 8 yrs

INR 0 - 1 Lacs

Rpa Developer

Kochi, Thiruvananthapuram

3.0 - 8.0 yrs

INR 5 - 8 Lacs

Rpa Developer

Thiruvananthapuram

3.0 - 8.0 yrs

INR 6 - 12 Lacs

Talent Acquisition Specialist

Bengaluru

1.0 - 6.0 yrs

INR 2 - 5 Lacs

International Voice Process Executive

Bengaluru

1.0 - 6.0 yrs

INR 2 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.