Bakson Drugs and Pharmaceutical Pvt. Ltd. is a premier organization, of purely Indian origin, working towards promoting Homoeopathy amongst masses and providing them with complete benefits of this promising science in the field of pharmaceuticals, Health Care & Education. As a QA Executive at Bakson, your role involves ensuring the quality and integrity of the pharmaceutical products manufactured by the company. Job Overview: The QA Executive is responsible for overseeing and ensuring the quality of products during the manufacturing process. This role involves monitoring production activities, conducting inspections, ensuring compliance with quality standards, and identifying areas for improvement to maintain the highest quality levels. Key Responsibilities: Should be able to do floor activities including line clearance QA documentation, review of SOP and updates Calibration knowledge and expertise The candidate should be able to align on floor clearance of products with QC Qualification: M. Sc Chemistry Qualifications and Skills: M. Sc Chemistry and Biotech. Proven 2-5 years experience in a pharmaceutical QA. Strong attention to detail and accuracy in record-keeping. Good understanding of regulatory requirements and quality systems. Excellent communication and teamwork skills. Ability to work independently with minimal supervision. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Bakson Drugs and Pharmaceutical Pvt. Ltd. is a premier organization, of purely Indian origin, working towards promoting Homoeopathy amongst masses and providing them with complete benefits of this promising science in the field of pharmaceuticals, Health Care & Education. As a QA Executive at Bakson, your role involves ensuring the quality and integrity of the pharmaceutical products manufactured by the company. Job Overview: The QA Executive is responsible for overseeing and ensuring the quality of products during the manufacturing process. This role involves monitoring production activities, conducting inspections, ensuring compliance with quality standards, and identifying areas for improvement to maintain the highest quality levels. Key Responsibilities: Should be able to do floor activities including line clearance QA documentation, review of SOP and updates Calibration knowledge and expertise The candidate should be able to align on floor clearance of products with QC Qualification: M. Sc Chemistry Qualifications and Skills: M. Sc Chemistry and Biotech. Proven 2-5 years experience in a pharmaceutical QA. Strong attention to detail and accuracy in record-keeping. Good understanding of regulatory requirements and quality systems. Excellent communication and teamwork skills. Ability to work independently with minimal supervision. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Job Description: E-Commerce Executive. We’re seeking an experienced and talented E-Commerce Executive to join our dynamic team at Bakson Group. You will play a pivotal role in optimising our online business operations and delivering exceptional customer service. As an E-commerce executive, you’ll maintain all our sales touchpoints — website, online marketplaces, and aggregators — and oversee online sales, manage stock inventories, and optimise the overall customer experience. If you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. We offer competitive remunerations, comprehensive benefits and growth opportunities within the company. Objectives of this role :- Develop and implement effective E-commerce growth strategies to identify and capture new customer base and business opportunities. Optimise end-to-end E-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up. Manage and maintain E-commerce platforms, including product listings, pricing and inventory management. Enhance customer experience by working closely with other departments, such as marketing, content and customer service. Your tasks Conduct market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales. Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement. Demonstrate our products with sales data to prospective clients, negotiate contracts and close sales deals with stakeholders. Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads. Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention. Attend conferences, events, and trade shows to showcase our product and the retail sales team. Required skills and qualifications:- 3+ years of experience in the E-commerce industry with a proven track record of driving online sales and achieving revenue targets. Strong expertise in managing product listings, inventory management, pricing strategies, and other E-commerce operations to optimise product visibility, customer engagement, and sales conversion. Solid understanding of E-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software. Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth. Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales. Proficient communication skills, both written and verbal, with fluency in English. Additional language proficiency in regional languages would be an advantage. Experience managing E-commerce platforms such as Shopify, Magento, and/or WooCommerce. Preferred skills and qualifications:- A bachelor’s degree in E-commerce, digital marketing, business administration, or a related field. Experience with CRM and marketing automation platforms such as Salesforce, Mailchimp, or HubSpot for customer segmentation, targeting, and personalised marketing campaigns. Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, or similar to track and analyse E-commerce performance metrics. Familiarity with online marketing tools, including social media advertising, email marketing, SEO and SEM. Ability to work collaboratively and take charge as a leader when required. . Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Commuter assistance Health insurance Provident Fund Work from home Work Location: In person
Job Description: E-Commerce Executive. We’re seeking an experienced and talented E-Commerce Executive to join our dynamic team at Bakson Group. You will play a pivotal role in optimising our online business operations and delivering exceptional customer service. As an E-commerce executive, you’ll maintain all our sales touchpoints — website, online marketplaces, and aggregators — and oversee online sales, manage stock inventories, and optimise the overall customer experience. If you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. We offer competitive remunerations, comprehensive benefits and growth opportunities within the company. Objectives of this role :- Develop and implement effective E-commerce growth strategies to identify and capture new customer base and business opportunities. Optimise end-to-end E-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up. Manage and maintain E-commerce platforms, including product listings, pricing and inventory management. Enhance customer experience by working closely with other departments, such as marketing, content and customer service. Your tasks Conduct market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales. Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement. Demonstrate our products with sales data to prospective clients, negotiate contracts and close sales deals with stakeholders. Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads. Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention. Attend conferences, events, and trade shows to showcase our product and the retail sales team. Required skills and qualifications:- 3+ years of experience in the E-commerce industry with a proven track record of driving online sales and achieving revenue targets. Strong expertise in managing product listings, inventory management, pricing strategies, and other E-commerce operations to optimise product visibility, customer engagement, and sales conversion. Solid understanding of E-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software. Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth. Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales. Proficient communication skills, both written and verbal, with fluency in English. Additional language proficiency in regional languages would be an advantage. Experience managing E-commerce platforms such as Shopify, Magento, and/or WooCommerce. Preferred skills and qualifications:- A bachelor’s degree in E-commerce, digital marketing, business administration, or a related field. Experience with CRM and marketing automation platforms such as Salesforce, Mailchimp, or HubSpot for customer segmentation, targeting, and personalised marketing campaigns. Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, or similar to track and analyse E-commerce performance metrics. Familiarity with online marketing tools, including social media advertising, email marketing, SEO and SEM. Ability to work collaboratively and take charge as a leader when required. . Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Commuter assistance Health insurance Provident Fund Work from home Work Location: In person
Job Description: Senior Customer Care Executive. We are seeking a proactive, empathetic, and detail-oriented Senior Customer Care Executive to join our team. In this role, you will be responsible for handling escalated customer interactions, ensuring prompt and effective resolution of issues, and maintaining high customer satisfaction. The person will act as a bridge between the customer and internal teams, ensuring clear communication, process improvement, and seamless customer experience. Key Responsibilities: 1. Customer Interaction & Support. Manage escalated customer queries via phone, email, chat, and social media. Provide prompt, professional, and empathetic responses to ensure high customer satisfaction. Handle complex cases requiring thorough investigation and follow-up. 2. Process Improvement & Feedback. Identify recurring issues and propose process or product improvements. Document customer feedback and share actionable insights with relevant teams. Support the training and mentoring of junior customer care executives. 3. Coordination & Collaboration. Work closely with sales, technical, and operations teams to resolve customer concerns. Assist in developing customer service policies and standards. Coordinate with the quality assurance team to ensure compliance with service protocols. 4. Reporting & Analysis. Prepare regular reports on customer care performance and issue trends Track resolution times, customer satisfaction scores, and service quality metrics. Recommend data-driven solutions to improve efficiency and customer experience. Qualifications & Skills. 5. Education & Experience: Bachelor’s degree in Business Administration, Communications, or related field. 3–5 years of experience in customer service, with at least 1–2 years in a senior or supervisory role. Experience in handling escalations and complex customer issues. 6. Technical Skills: Strong knowledge of MS Office Suite (Excel, Word, PowerPoint). 7. Soft Skills: Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Empathy, patience, and the ability to stay calm under pressure. Leadership and mentoring skills. Ability to work independently and in a team-oriented environment. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Commuter assistance Health insurance Provident Fund Work from home Work Location: In person
Bakson Drugs and Pharmaceutical Pvt. Ltd. is a premier organization, of purely Indian origin, working towards promoting Homoeopathy amongst masses and providing them with complete benefits of this promising science in the field of pharmaceuticals, Health Care & Education. We are seeking a detail-oriented and highly skilled Microbiologist to join our pharmaceutical team. The successful candidate will be responsible for conducting microbiological testing, monitoring environmental conditions, and ensuring compliance with regulatory standards (e.g., FDA, cGMP, USP, EP) to support the production of safe and effective pharmaceutical products. Key Responsibilities: Perform microbial testing on raw materials, in-process samples, finished products, and water systems. Conduct sterility testing, microbial limits testing, bioburden testing, and endotoxin testing as required. Monitor and test cleanroom environments (viable and non-viable monitoring) in accordance with cGMP. Identify and isolate microorganisms using microbiological and biochemical techniques. Support contamination control strategies and investigate microbial contamination events. Maintain accurate laboratory records in compliance with regulatory and internal standards (GDP). Operate and maintain laboratory equipment (e.g., autoclaves, incubators, particle counters). Prepare culture media, reagents, and solutions as required for microbiological analysis. Participate in method development and validation of microbiological methods. Support audits and inspections by regulatory authorities or clients. Ensure adherence to laboratory safety protocols and company SOPs. Qualifications: Master’s degree in Microbiology, 4–6 years of experience in pharmaceutical microbiology (preferred). Knowledge of regulatory guidelines (USP, EP, JP, FDA, cGMP, ISO). Experience with aseptic techniques and cleanroom practices. Strong analytical, organizational, and communication skills. Ability to work independently and collaboratively in a team environment. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Bakson Drugs and Pharmaceutical Pvt. Ltd. is a premier organization, of purely Indian origin, working towards promoting Homoeopathy amongst masses and providing them with complete benefits of this promising science in the field of pharmaceuticals, Health Care & Education. We are seeking a detail-oriented and highly skilled Microbiologist to join our pharmaceutical team. The successful candidate will be responsible for conducting microbiological testing, monitoring environmental conditions, and ensuring compliance with regulatory standards (e.g., FDA, cGMP, USP, EP) to support the production of safe and effective pharmaceutical products. Key Responsibilities: Perform microbial testing on raw materials, in-process samples, finished products, and water systems. Conduct sterility testing, microbial limits testing, bioburden testing, and endotoxin testing as required. Monitor and test cleanroom environments (viable and non-viable monitoring) in accordance with cGMP. Identify and isolate microorganisms using microbiological and biochemical techniques. Support contamination control strategies and investigate microbial contamination events. Maintain accurate laboratory records in compliance with regulatory and internal standards (GDP). Operate and maintain laboratory equipment (e.g., autoclaves, incubators, particle counters). Prepare culture media, reagents, and solutions as required for microbiological analysis. Participate in method development and validation of microbiological methods. Support audits and inspections by regulatory authorities or clients. Ensure adherence to laboratory safety protocols and company SOPs. Qualifications: Master’s degree in Microbiology, 4–6 years of experience in pharmaceutical microbiology (preferred). Knowledge of regulatory guidelines (USP, EP, JP, FDA, cGMP, ISO). Experience with aseptic techniques and cleanroom practices. Strong analytical, organizational, and communication skills. Ability to work independently and collaboratively in a team environment. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Bakson Drugs and Pharmaceutical Pvt. Ltd. is a premier organization, of purely Indian origin, working towards promoting Homoeopathy amongst masses and providing them with complete benefits of this promising science in the field of pharmaceuticals, Health Care & Education. As a QA Executive at Bakson, your role involves ensuring the quality and integrity of the pharmaceutical products manufactured by the company. Job Overview: The QA Executive is responsible for overseeing and ensuring the quality of products during the manufacturing process. This role involves monitoring production activities, conducting inspections, ensuring compliance with quality standards, and identifying areas for improvement to maintain the highest quality levels. Key Responsibilities: Should be able to do floor activities including line clearance QA documentation, review of SOP and updates Calibration knowledge and expertise The candidate should be able to align on floor clearance of products with QC Qualification: M. Sc Chemistry Qualifications and Skills: M. Sc Chemistry and Biotech. Proven 4-5 years experience in a pharmaceutical QA. Strong attention to detail and accuracy in record-keeping. Good understanding of regulatory requirements and quality systems. Excellent communication and teamwork skills. Ability to work independently with minimal supervision. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person