Senior Crm Developer

Role & responsibilities

• Microsoft Dynamics CRM Techno-Functional
• Conducting technical analysis of Microsoft Dynamics 365 Sales, Marketing and Power Platform Apps (collectively known as D365 )
• Development and Customization: Design and implement custom solutions, workflows, and plugins within Dynamics 365 to address specific business needs.
• Integration: Develop and maintain integrations between Dynamics 365 and other systems using APIs, Power Platform, and Azure services.
• System Configuration: Configure Dynamics 365 modules, including Sales, Customer Service, Marketing, and Field Service, to align with organizational requirements.
• Troubleshooting and Support: Identify, analyze, and resolve technical issues related to Dynamics 365 applications.
• Documentation: Create and maintain detailed documentation for customizations, configurations, and development efforts.
• Collaboration: Work closely with cross-functional teams, including business analysts, project managers, and end-users, to gather requirements and deliver solutions.
• Upgrades and Enhancements: Assist with system updates, patches, and new feature rollouts to ensure optimal system performance.
• Quality Assurance: Conduct testing to ensure deliverables meet functional and technical specifications.
• Performing Code reviews of development done by other technical team members to ensure the code is performance optimized and in line with best practices.

Preferred candidate profile

• Educational Background: Bachelors degree in information technology, Computer Science, or a related field.
• Experience: 6 to 9 years of hands-on development experience with Microsoft Dynamics 365, including customization and configuration.
• Technical Proficiency:
• Hands on experience with Power Apps, Power Automate, and Power BI.
• Proficient and hands on experience in C#, .NET, JavaScript, and HTML/CSS.
• Must be familiar with using Web APIs.
• Knowledge of Azure services such as Logic Apps and Azure Functions.
• Familiarity with SQL Server and data integration tools.
• Proven ability in developing and customizing Dynamics 365 using Workflows, Plugins, PowerApps, Power Automate
• Proven ability in configuring and customizing Dynamics 365, CPQ, and system integrations.
• Certifications: Microsoft Dynamics 365 certifications are a plus.
• Problem-Solving Skills: Strong analytical and troubleshooting abilities.
• Communication: Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders.
• Teamwork: Collaborative mindset and the ability to work effectively in a team-oriented environment.