Senior CRM & CPQ Consultant

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

In this pivotal role, you will leverage your deep expertise in CRM platforms and Configure, Price, Quote (CPQ) solutions to design, implement, and optimize customer relationship management processes. - Must have 5+ years experience as a CRM Consultant (preferred background: Salesforce, MS Dynamics, or ServiceNow CRM) - Minimum 2+ years CPQ project experience - Strong experience in configuring: - Product catalog - SKUs, bundling, product relationships - Pricing, price lists, and CPQ business rules - Proficient in creating user stories, design documents, FDD, and other project documentation - Collaborate with stakeholders to gather and document CRM requirements - Conduct data analysis to identify customer behavior and trends - Provide training and support to CRM users across departments If there are any additional details about the company in the job description, please provide them.,

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