The Senior Consultant is a subject matter expert (SME) for their assigned PMIS application (Primavera P6, Unifier, Acconex, or Enablon)
They act as a in-depth line of defense for complex technical issues, lead the execution of minor enhancements, and mentor Junior Consultants
Responsibilities:Technical Expertise:Provide in-depth technical support for their assigned PMIS application, including troubleshooting complex configuration and user issues
Analyze user inquiries, diagnose root causes, and develop effective solutions
Stay up-to-date on the latest features, functionalities, and best practices for their assigned application
Solution Delivery:Configure and customize PMIS applications to meet specific user needs and project requirements
Develop and implement minor enhancements, including report modifications, configuration changes, and data manipulation
Document solutions and procedures in the knowledge base for future reference and training purposes
Knowledge Sharing and Training:Mentor and train Junior Consultants on their assigned PMIS application, fostering their technical expertise
Develop and deliver training sessions on new features or application functionalities
Collaboration and Communication:Collaborate with Technical Consultants to ensure smooth backend integrations
Communicate effectively with users, explaining technical concepts in a clear and concise manner
Liaise with the Service Desk Manager to prioritize and escalate issues as needed
Key Skills:Minimum 5-10 years of experience working with their assigned PMIS application (Primavera P6, Unifier, Acconex, or Enablon)
Proven experience in troubleshooting complex technical issues and providing root cause analysis
Strong understanding of PMIS principles, project management methodologies, and best practices
Excellent analytical, problem-solving, and communication skills
Experience with configuration management and scripting languages relevant to the assigned application (eg, Primavera P6 Professional certification for Primavera P6 consultant)
Ability to mentor and train others, fostering a knowledge-sharing environment

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