Senior Claims Specialist -Long Tails

6 - 10 years

4 - 5 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

  • Claims Processing and Administration
  • Input and maintain accurate claims records for designated accounts, within appropriate AGC&S Claims administration systems
  • Proactively review late/non-payment of premium and support credit control process with Underwriting / Accounts
  • Investigation and Reserving of Claims
  • Investigate domestic and international claims that involve some complex issues and/or litigation - requires qualified legal analysis (in cooperation with legal)
  • Evaluate and address coverage issues and determine appropriate reserving levels
  • Select and direct independent external service providers (egLoss Adjusters) and establish and maintain professional relationship with litigation service provider under supervision
  • Settlement
  • Negotiate and resolve medium-sized claims ensuring cost effective, service orientated solutions
  • Ensure unpursued claims are settled in accordance with settlement guidelines
  • Drive effective subrogation processes
  • Referrals and Compliance
  • Ensure all claims handled within authority limits, and in line with AGCS Claims procedures and guidelines and Claims litigation management best practices
  • Refer cases outside of authority level, preparing referral documentation and materials as appropriate
  • Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters
  • Undertake audits of external service providers as appropriate
  • Positively represent AGCS externally to the market
  • Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders
  • Key Experience / Requirements / Skills\uFF1A
  • Specialized understanding of LoB products and portfolio with technical specialist knowledge
  • Management of systems
  • Demonstrable, established relationships with brokers at peer group level and established within market
  • Understanding of legal and regulatory framework
  • Experience in working in complex, global matrix organization
  • Written and verbal communication skills
  • Presentation skills in a various internal and external settings

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