Senior Business Transformation & Strategy (Internal) Manager

We are seeking a talented individual to join our Global Transformation & Change team at Mercer. This role will be based in Gurgaon/Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

We Will Count on You To:

• Collaborate with project leads and stakeholders to design and execute comprehensive change management strategies and plans for key organizational initiatives.
• Develop and deliver clear, targeted communication materials and messaging to engage stakeholders at all levels effectively.
• Facilitate workshops and focus groups to prepare employees for upcoming changes and build organizational readiness.
• Conduct impact assessments and readiness evaluations to identify risks, resistance points, and mitigation strategies.
• Monitor, measure, and report on change adoption metrics, providing actionable insights and recommendations to leadership for continuous improvement.
• Act as a trusted liaison between project teams and business units to ensure alignment, address concerns promptly, and foster collaboration.

What You Need to Have:

• 10+ years of proven experience leading organizational change initiatives in complex, matrixed environments.
• Strong expertise in change management methodologies, tools, and best practices.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrated ability to manage multiple priorities and drive results in fast-paced, evolving environments.

What Makes You Stand Out:

• Experience coaching and partnering with senior leadership to embed change and role model desired behaviors.
• Proven track record of successfully managing resistance and fostering a culture of change advocacy through change champions.
• Strong analytical skills with the ability to translate data and feedback into actionable change strategies.
• Continuous learner who stays current with industry trends and applies innovative approaches to enhance change management effectiveness.