Senior Business Integrity Manager, GBO

Job Title: Senior Business Integrity Manager, GBO

About us: With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating.

About the Function:

Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the team: Business Integrity, a team of specialist ethics and compliance professionals, plays a central role in promoting and protecting our Spirit of Integrity throughdesigning, implementing, and monitoring an effective, risk-based, agile, and future-forward ethics and compliance program, while business partnering effectively with our market and functional leaders.

About the role:

The Sr Business Integrity Manager, GBO will provide strategic partnership for GBO and act as the first point of contact for its Leadership Team, positioning the BI function as a culture enabler that promotes ethical behaviour across all levels.

Diageo's Global Business Operations (GBO) aims to use the Finance Operating Model by supporting standard processes and systems with effective and efficient shared services across Diageo, and playing a central role in governance and compliance for Diageo.

a) Financial:

Ethical behavior is increasingly synonymous with a company's overall sustainability, and a breakdown, whether legal or reputational, can have serious consequences to the group's ability to operate and its overall enterprise value. Monetary penalties for material non-compliance can be hundreds of million pounds/dollars with this role playing a critical part in minimizing this risk.

b) Market environment/complexity:

We have a dynamic, regulatory environment with key technology influence. These external perspectives and insights demonstrate that the landscape has significantly shifted, presenting both challenges and opportunities for BI functions today and for the future.

c) Leadership skills / key partners:

The role will provide day-to-day guidance to GBO team on BI on risks, compliance and ethics matters. Act as the primary point of contact for local BI related queries and call out sophisticated or strategic issues to the Head of BI, Global Functions, Supply Chain & Procurement and Global Travel.

Provide operational leadership by coordinating with GBO business leaders, to ensure BI priorities are addressed in day-to-day operations.

Provide operational support to the Head of BI, Global Functions, Supply Chain & Procurement and Global Travel by ensuring local BI activities align with regional and global objectives and outcomes.

Role Responsibilities:

The Sr BI Manager, GBO supports operational delivery and facilitates local compliance activities. They will conduct the following:

• Embedding Culture of Integrity: Lead the implementation of global BI programs, policies, and the Code of Business Conduct (CoBC) at the function level. Partner with GBO management to promote ethical behaviour and reinforce compliance expectations within the market.
• Training, Communication, and Awareness: Deliver market-specific training programs and awareness initiatives on the CoBC and compliance policies such as Integrity days and Ethics moments. Coordinate with the Global Functions BI Lead to ensure training materials are relevant and tailored to the local context.
• Risk Management Support: Facilitate GBO RMCs, with a focus on proactive risk management and addressing current and emerging risks through preventive measures. Assist in function risk identification and mitigation activities, working under the guidance of the Global Functions BI Lead. Facilitate the collection of Key Risk Indicators (KRIs) and report market-level risks to regional governance forums.
• Speak Up and Investigations Support: Act as the first point of contact for Speak Up cases within GBO, ensuring they are logged and managed in a timely manner. Lead investigations focusing on fact-finding and implementation of remediation actions.
• Monitoring and BI Controls Implementation: Monitor compliance with key BI controls such as Gifts & Entertainment (G&E) and Conflicts of Interest (COI) in the market, as well as others relevant to GBO. Flag risks and issues to the Global Functions BI Lead and apply mitigation procedures.
• Data and Reporting Support: Provide local data inputs for regional and global reporting, ensuring timely and accurate submissions. Conduct basic data analysis to identify trends and call out insights to the Global Functions BI Lead for further action.
• Governance and Reporting Support: Support function-level governance processes, such as periodic reviews and local governance forums. Ensure local reporting aligns with regional templates and requirements.
• Change Management Support: Assist with the rollout of new BI programs and regulatory updates within the market, ensuring alignment with local operations. Act as a liaison between the Global Functions BI Lead and local teams to facilitate smooth program implementation.
• Investigation and Root Cause Analysis Proficiency: Proficient experience in overseeing Speak Up processes, leading breach investigations, and conducting root cause analyses to address systemic and trending issues, and improve compliance culture.

Experience / skills required:

• 10+ years experience in leading compliance, ethics, governance, and/or risk management programmes. Expertise in investigations and root cause analysis. Audit or legal experience, as well as experience with shared services centres operating models are a plus but not mandatory.
• Strong analytical skills to identify risks and trends and provide actionable insights. Attention to detail to ensure high-quality execution of compliance initiatives.
• High level of personal integrity and the ability to role model ethical behaviour.
• Skilled at working through ambiguity and complexity, with the ability to adapt to fast-paced environments.
• Strong focus on execution, delivering results to impeccably high standards.
• Proven experience working across diverse cultures and geographies, with the ability to adapt communication and engagement strategies to local contexts.
• Ability to foster collaboration and teamwork across different functions.
• Strong communication skills to deliver training, drive awareness, and influence stakeholders on compliance matters. Ability to simplify complex compliance topics for local teams and ensure alignment with global standards, as well as to act as first point of contact with high profile stakeholders.

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one.

Rewards & Benefits Statement: TE

Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

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