Posted:8 hours ago|
Platform:
Work from Office
Full Time
User Support Agents engage directly with Users to provide support and answer enquiries.
Answer phone calls, chat, and emails to identify and troubleshoot issues Users face when using Products
Utilize support tools and resources necessary to provide the Services at a high level, including email, chat, telephone, and required internal tools.
Proactively identify improvements to the Products, identify bugs and otherwise determine high-impact opportunities to enhance the User experience.
WNS Holdings
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