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WNS Holdings
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Senior Associate - Operations

Job Expired: This job listing has expired.

Senior Associate - Operations

WNS Holdings

1 - 3 years

3 - 5 Lacs

Navi Mumbai

Posted:9 months ago| Platform:

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Skills Required

Operations ticketing Ticket Reject Processing transactions processing Ticket Exchange Processing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Agents will be responsible to work within Expedia and third party tools to process ticketing transactions and rescheduling customer reservations .These transactions may include but are not limited to a combination of the below:

Expedia may change the composition of the transactional types based on business need and will communicate any changes to the work mix as required. Agents are required to possess an attention to detail and knowledge of how to quickly and accurately process ticketing changes per Expedia and airline policies. Airline Ticket Reject Processing Ticket Exchange Processing Ticket Refunds Airline Initiated Schedule Changes (ASC) Airline Support

Qualifications

Minimum Qualifications: College Degree (preferred) High School Degree or GED (required)

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WNS Holdings

Business Process Management (BPM)

Mumbai

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Senior Associate - Operations