Senior Associate - Growth

What You'll Do: ● Maintaining a good relationship with Small Businesses. ● Up sell & cross sell of other payments solutions to existing clients ● Maintaining relationship by fulfilling client’s requirement ● Understanding gap & resolving issues of merchant to avoid transaction dispute and maintaining transaction growth. ● Execution of retention plans for churn merchants on monthly basis ● Generating new leads for market penetration in transaction and gross monetary value tracking & analysing root cause for transaction drop & resolution of it ● Maintaining brand visibility in across payments market ● Update merchant about application, daily report handling & other status taking feedback from market and analysis of competition What Makes You A Great Fit: ● Relevant experience in Account Management, from Fintech background, preferably online payments ● Has fair understanding of payments space ● Strong interpersonal skills and the ability to build rapport with customers by understanding their requirements Show more Show less