Senior Associate - Customer Success

We are looking for a dynamic and proactive Senior Associate - Customer Success to join our enterprise sales team. The ideal candidate will be a strong stakeholder manager with a "get-things-done" attitude, excellent problem-solving skills, and a sharp analytical mindset. In this role, you will play a key part in understanding and fulfilling our enterprise clients' hiring needs by curating tailored hiring solutions and ensuring their successful execution. Key Responsibilities: 1. Understanding clients' hiring challenges and pain points to develop tailored solutions. 2. Collaborating closely with internal teams such as product, marketing, and design across Internshala to implement and deliver these solutions, ensuring high client satisfaction. 3. Serving as the primary point of contact for enterprise clients throughout the projects. 4. Maintaining consistent communication, addressing queries, providing updates, and ensuring a seamless experience until the successful closure of projects. Location - Internshala, 9th Floor, Iris Tech Park, Sector 48, Gurugram (this is full-time work from office role) Compensation - INR 4-6.5 LPA Start date - Immediately Show more Show less