Senior Associate, Customer Success

3 - 6 years

5 - 8 Lacs

Posted:Just now| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

As SenIor Associate, Customer Success You would be responsible for:
Working effectively both independently and as a member of a cross-functional team.
Supporting the analytics needs of the business by analysing data from multiple sources including Capillary CRM data the external data from the clients.
Collate the data into coherent and logical structures to produce periodic as well as one-off analyses to aid the decision-makers.
Design, Run and Maintain analytics / dashboards on Capillary s cloud-based Business Intelligence tool.
Train business teams on data literacy as and when required.
Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client. Consulting with the client solving his business problems.
Coordinate with different teams and fulfil the end requirements of client. Build new analytical products contribute to product development
Required Skills:
Aptitude for problem-solving and quantitative skills, Comfortable in dealing with numbers and calculation.
Knowledge of MS Office (Word, Excel PowerPoint)
Knowledge of at least one database mining language (SAS/R/SQL/SPSS/Python etc.) and experience of working with databases.
3-6 years of experience in working on Data Analytics projects
Ability to pull insights from Data Personal Attributes.
Excellent Logical ability, Good written and interpersonal skills
Able to prioritize and execute tasks in a high-pressure environment, working in a team-oriented, collaborative environment.
Self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow through on commitments.
As Senior Associate, Customer Success You would be responsible for:
Working effectively both independently and as a member of a cross-functional team.
Supporting the analytics needs of the business by analyzing data from multiple sources including Capillary CRM data the external data from the clients.
Collate the data into coherent and logical structures to produce periodic as well as one-off analyses to aid the decision-makers.
Design, Run and Maintain analytics / dashboards on Capillary s cloud-based Business Intelligence tool.
Train business teams on data literacy as and when required.
Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client. Consulting with the client solving his business problems.
Coordinate with different teams and fulfil the end requirements of client. Build new analytical products contribute to product development
Required Skills:
Aptitude for problem-solving and quantitative skills, Comfortable in dealing with numbers and calculation.
Knowledge of MS Office (Word, Excel PowerPoint)
Knowledge of at least one database mining language (SAS/R/SQL/SPSS/Python etc.) and experience of working with databases.
3-6 years of experience in working on Data Analytics projects
Ability to pull insights from Data Personal Attributes.
Excellent Logical ability, Good written and interpersonal skills
Able to prioritize and execute tasks in a high-pressure environment, working in a team-oriented, collaborative environment.
Self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow through on commitments
I
t has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

Mock Interview

Practice Video Interview with JobPe AI

Start Business Intelligence Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now
Capillary Technologies logo
Capillary Technologies

Information Technology / Customer Engagement

Bangalore

RecommendedJobs for You