Implement product campaigns targeting customers, large sales distributors, and field sales, and large sales accounts or contracts. Manages complex problems and large accounts Build and maintain a strong knowledge and understanding of Bio- Rad products and application. Work within the Group s outbound marketing teams and interact with Product Management and manufacturing to understand key products, strategies, and capabilities. Implement/execute planned activities particularly local events/tradeshows/conferences and activate campaigns. Provide training to field reps, demonstrate best practice positioning and pricing strategies consistent with local sales process and campaign strategy. Work with local sales representatives and managers to identify and qualify high potential opportunities in targeted accounts and assist with negotiations when requested. Stay current with all aspects of business including industry and competitive intelligence, shifting market conditions, and utilizing all information to advise and adjust strategies to meet new requirements for success. Coach other Field Marketing Specialists. Implement/execute planned activities in support of primary customers at top industry meetings. Run account-based campaigns introducing new techniques and applications to the market. Master best practice positioning and pricing strategies consistent with local sales process and campaign strategy. Ability to travel up to 75% both domestically and internatioanlly. What the Candidate Brings: Master s degree or equivalent in related field. MBA strongly preferred 10+ years clinical diagnostics sales and/or application support combined with direct customer interaction and hands-on lab experience or field marketing experience. Prior experience of managing Immunohematology products and customers is must Strong knowledge and understanding of Bio-Rad products, technologies, and applications. Exceptional public speaking skills High level of field experience including higher-level customer facing activities. Demonstrated experience leading diverse audiences and peer groups. Displays leadership qualities among a diverse audience and peer group.
Search by job title, location, department, category, etc. Jobs near me IMPORTANT ALERT FOR JOB APPLICANTS! Field Service Eng III Sales and Service How the Candidate Will Make an Impact: A Senior Service Engineer in Diagnostics and Life Sciences would provide Installation,technical support, troubleshoot equipment issues, and conduct preventive maintenance, while also training customers on equipment operation and maintenance, This role is crucial for ensuring customer satisfaction and retention by providing high-quality service and support to life science and Diagnostics customers. What the Candidate Brings: Technical Experience: 3+ years of experience in a service engineering role in similar industry Bachelors Degree: A bachelors degree in Electronics and communication or Electronics and instrumentation engineering
The principal job function of the Technical Service Staff (Field Service Engineer) is to provide after-sales field technical service support for Bio-Rads Laboratory Systems/Equipment. He/She will be the first line technical service support to our customers. The responsibilities include, but not exclusive and effectively the area of responsibilities will be set by the market needs and focus, manage service helpline, provide tele-problem troubleshooting, coordinate in-house technical service, render technical assistance in repair and QC, maintain good service workflow, organize service inventory, ensure traceable service documentation. How Youll Make an Impact: Provide service support by responding to service calls, diagnose and troubleshoot for technical problems. Work closely with other teams from Customer Technical Support and Field Application Specialist to address, track, execute and proper closure of service requests. Support In-house Technical Support and perform instrument QC, validation, calibration. Manage spare parts, maintain the reorder point of frequent used parts and perform regular stock takes. Manage relationships with key customers to ensure that the company's commitment to customer satisfaction is achieved and constantly improved. Ensure reliability and completeness of Field Service Reports documentation compliance and submission. What You Bring: Bachelor degree in Electronics / Mechanical / Biomedical Engineering (Laboratory Instrumentation and/or Diagnostics Instrumentation). At least 8-9 years experience in a relevant position, preferably handling diagnostics, medical and life science research devices. Sound technical knowledge in electronics troubleshooting. Excellent customer handling skills, technical analysis and problem solving skills.
The primary job function of the Field Application Specialist includes but not limited to: 1. Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives. 2. Conduct product Application trainings to customers and to internal team members. 3. Manage product evaluation at customer site to meet business objectives 4. Support sales personnel to achieve team objectives He/she needs to be independent, self-motivated, likes to work with people and can work under pressure. Possess positive attitude towards work, forthcoming, ability to multi-task, creative in handling technical application service matters/problems. This position requires the person to travel regionally and attend to market application needs. He/she should possess exceptional verbal and written communication skills, excellent inter-personal skill, soft-skill in customer relation management, organization skill, as well as excellent technical analysis and problem solving skills. How the Candidate Will Make an Impact: 1. Provide pre- and post-sales technical application support Provide post-sales technical application support mainly for trouble shooting purpose to achieve customer satisfaction and meet business objectives. Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members. Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives. Conduct pre-sales product demonstrations and presentations. Conduct product application training, including preparing materials required, to customers and to internal staffs. Create training / Demo module (training notes, equipment, consumables & checklist) to be used as reference for other FAS. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Log in all field visits in ServiceMax. 2. Managing ICCR submissions and monitoring its trends Submit ICCR to Division Technical Support Team timely fashion. Ensure that all relevant documentation are in order and traceable. Conduct necessary follow up action related to ICCR submission and provide timely communication to Division Perform organized filing for all ICCR submissions. Report ICCR trends on monthly base 3. Support workshops/ Exhibitions & Seminars Presentation on specific product applications. Prepare materials required for workshop/exhibitions & seminars. Manage relationships with key customers. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Administration Maintain technical application training files. Ensure all instruments used for evaluation are properly accounted for. Maintain ICCR files and ensure it is well organized with all relevant documentation are in order and traceable What the Candidate Brings: Possessing a minimum of 5 years of professional experience as a Field Application Specialist. Proactive and passionate to provide excellent support to meet customer satisfaction Excellent written, oral communication and interpersonal skills Superior presentation and training skills Professional experience working in Diagnostics industry Experience at managing evaluation and training Proven track record to meet customer satisfaction in a technical support environment Able to work independently and pro-actively provide feedback Qualification Degree in Life Sciences or Medical Technology. Minimum of 5 years of professional experience in a Clinical Diagnostics Organization with strong technical understanding of laboratory procedures. Superior technical application knowledge of Clinical Diagnostic Methodologies
Search by job title, location, department, category, etc. Jobs near me IMPORTANT ALERT FOR JOB APPLICANTS! Distribution Support Spec II How the Candidate Will Make an Impact: Daily monitoring of outbound shipments till delivery at customers place Handling carrier related issue i.e Refused by Consignee, Contact Details Not available, Incorrect Paperwork etc POD Monitoring to post PODs on time manually and through interface NC Shipments Tracking, Follow-up with customers for certain approvals, POD Upload and Data Management - LC Shipments for on time recognition of revenue OD Management and reconciliation (3PL VS Carrier) and submission of data to local and corporate finance team to recognize the correct revenue with no variance Monthly Carrier files review to check service level and improvement from both Bluedart & Transcon TMS related calls and communications OTIF Data Update - Warehouse miss reasons Carrier Bills Upload on Shared Drive - Tranportation Spend Data What the Candidate Brings: Should be Graduate Experience in related field Experience in health care industry. Good supervisory, decision making and problem solving skills Excellent technical and practical knowledge in related field with 5-7 years experience Good Communication skills. Self Starter PC skills with knowledge of Microsoft Excel and word. Preferred SAP/other ERP tools. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rads biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee s work and life cycle. We re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #LI-JK2 Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Other People Viewed 2 - Entry Level Hercules, California, United States Executes a variety of tasks that includes receipt and verification of materials, calibration of equipment, operation of equipment, application of labels, sealing of bags, dispensing dry and/or wet products, capping and torquing of bottles, assemb... 3 - Mid-Level Hercules, California, United States This temporary Chemist I position will be under the general supervision of Production supervisor, working in a team-based environment to support day to day Large Scale Buffer, hemolysate (blood products), Antigen purification and other manufacturi... (SGP_3001)Bio-Rad Laboratories - Commercial Singapore 3 - Mid-Level Sales and Service The Field Application Specialist will cover focus product lines, ie dPCR product lines (DBG) and Food science (FSD), with 80% on digital PCR technology and 20% Food science. Note that percentage of scope will change according to business requireme... (USA_1000)Bio-Rad Laboratories, Inc. 3 - Mid-Level Tennessee, United States Sales and Service Bio-Rad is seeking a Field Service Engineer who will perform repairs, upgrades, and preventive maintenance on our Clinical Diagnostic instruments for customers within hospitals and laboratories based out of the Nashville, TN area. As a Field Servi... (CAN_1020)Bio-Rad Laboratories (Canada) Ltd 3 - Mid-Level Sales and Service The Account Manager is responsible for developing our Clinical Diagnostic sales within the British Columbia territory as well as providing customer satisfaction and accurate forecasts for the territory. The Account Manager is responsible for profe... (HUN_2035)Bio-Rad Hungary Trading LLC 3 - Mid-Level Sales and Service Customer Service Representative EMEA Inventory Management Overview: To support Bio-Rad and our successful future growth, we are seeking a highly motivated and experienced individual to join our Customer Service team in Budapest. The suc... (CHE_2003)DiaMed GmbH 2 - Entry Level Cressier, Fribourg, Switzerland Bio-Rad in Cressier is currently looking for a Procurement Trainee (m/f/d) - 100% for about 3 months. Your mission: You help to create and improve processes (e. g. make or buy, last time buy) What you bring: Business, commercial studies ... 3 - Mid-Level Richmond, California, United States Employee supports maintenance activities performed by the company maintenance team members. This includes equipment inspections, hands on repair activities, and engages in all safety procedures, PPE, and trainings. How Youll Make An Impact: ... (CAN_1020)Bio-Rad Laboratories (Canada) Ltd 4 - Senior-Level / Manager The Security Engineering Manager leads by setting team priorities aligned with organizational goals, driving team development, and spearheading talent acquisition efforts. They provide technical guidance, ensuring adherence to industry standards i... (USA_1000)Bio-Rad Laboratories, Inc. 2 - Entry Level Richmond, California, United States Champion the sites safety culture by following all policies related to the storage, handling, and disposal of materials, chemicals and biologics. You will proactively identify and report potential safety issues. Be directly involved in the manuf... (USA_1000)Bio-Rad Laboratories, Inc. 3 - Mid-Level California, United States Sales and Service The successful BioPharma Account Executive will: Effectively promote and sell all Bio-Rad Genomics and Proteomics solutions, including Droplet Digital PCR, qPCR, Imaging and Western Blotting Workflow along with associated reagent content to achi... (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd 3 - Mid-Level Sales and Service The primary job function of the Field Application Specialist includes but not limited to: 1. Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives. 2. Conduct produ... I would like to receive future email communications from Bio-Rad. Meet a Bio-Radian 23-31 Jennifer Bajorek on Vimeo Hear what its like to work at Bio-Rad. Great People, Great learning opportunities Regulatory Affairs Specialist III (Current Employee) Hercules, CA "Great People who come together to build a great work culture, Great learning opportunities especially for those seeking to advance in their career and grow." Empowering Talent on Vimeo 24-21 Summer BBQ 2 on Vimeo 24-07 BR 1 ddPCR and the fight against cancer on Vimeo Didn t find the job you were looking for? Join our talent network! Receive job alerts, quarterly newsletters and other helpful information from Bio-Rad. You may opt out at any time. Job Alert Preferences I agree Bio-Rad may contact me in the future about job opportunities as well as other events and news within the Bio-Rad community. By submitting this form, you consent to Bio-Rad processing your personal data in accordance with its Privacy Policy. Thank you for joining Bio-Rads talent network. 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How the Candidate Will Make an Impact: A Senior Service Engineer in Diagnostics and Life Sciences would provide Installation,technical support, troubleshoot equipment issues, and conduct preventive maintenance, while also training customers on equipment operation and maintenance, This role is crucial for ensuring customer satisfaction and retention by providing high-quality service and support to life science and Diagnostics customers. What the Candidate Brings: Technical Experience: 3+ years of experience in a service engineering role in similar industry Bachelors Degree: A bachelors degree in Electronics and communication or Electronics and instrumentation engineering
Bio-Rad laboratories India Pvt.Ltd is looking for Field Application Spec I to join our dynamic team and embark on a rewarding career journey Provide technical support and product expertise to customers in the field, ensuring proper installation, usage, and troubleshooting of products or systems Collaborate with the sales team to deliver product demonstrations, training, and post-sales support Gather customer feedback and communicate technical issues to internal teams for product improvement Maintain detailed records of site visits, issues resolved, and customer interactions Stay updated on industry trends, product developments, and competitor offerings to deliver superior support and contribute to customer satisfaction and retention
-Achieve sales, marketing and financial objectives for relevant products -Sales of product within approved price range - Advise on maintenance of inventory levels so that the Company and customer expectations are met - Develop new initiatives to grow sales and profit lines -Promote maximum usage of Bio-Rad products on all systems in given customer sites - Responsible for coordinating between customers and other departments in the company to ensure customer satisfaction. - Responsible for calling on all current and prospective customers on a regular basis - Responsible for ensuring that the company is achieving its objective of customer satisfaction at all times and reports promptly to the Sales Manager of any circumstance where this is not occurring -It is expected that 75% of the time is spent in the field Maintain excellent market knowledge of all major prospects and local competitor activities and report this information to the Sales Manager and marketing team -Prepare, implement, monitor (set objectives) and achievement of the business plan product portfolio -Advise on and recommend product marketing strategies including promotion, advertising, pricing and distribution and join relevant industry societies -Liaise with Capital Specialist, Product Manager/Specialist in the formulation of sales strategies and the negotiation of product pricing -Manage relationships with key opinion leaders across product portfolio Product Support -Responsible for controlling all elements relating to the sale of product within product portfolio (small gadgets and consumables) including pricing, planning, evaluations, demonstrations, installations and post sales support (secondary responsibility) -Liaise with Service Dept to ensure instruments meet specifications and that appropriate levels of maintenance and service is achieved Training - Ensure that customer sites are effectively trained on Bio-Rad systems Administration -Responsible for the maintenance of the customers and prospects databases -Responsible for conforming to ISO guidelines Self-Development - Ensure that a Performance Management Plan is agreed and in place - Implement an Individual Development Plan
The Regulatory Affairs Specialist position is responsible for RA/QA and co-ordinate with supply chain team, responsibilities includes but not least; maintaining of documentation, and support import requirements ensuring products released comply with import requirements. Support RA Manager for product registration and regulatory compliance and to support India Import/Export inquiries at Chennai. How You ll Make an Impact: Ensure compliance with all laws and regulation governing the importation, supply of biologicals, and other controlled products for the Australian and New Zealand territories (includes Customs, Biosecurity / DAWR, AICIS, Dept. of Health etc). Process import permits, liaise with internal stakeholders and relevant authorities (such as DAFF, MPI etc) to ensure all requirements are met to clear products in a timely manner Ensure licenses and permits are maintained, renewed in advance of expiry to prevent delays in imports Apply for new/amend/renew import permits /or licenses as required Liaise with Internal Global stakeholder for import declarations, as required ensuring the import conditions are met Ensure all relevant permits are obtained with the use of agency (E.g.,Tradewin or equivalent) Collate the necessary Manufacturer s declaration in accordance with import conditions Provide support guidance to internal stakeholders when requested. Review and maintain import matrices, in accordance with permit, commodity and conditions, when necessary to ensure are up to date Collaborate engage with Global stakeholders/partners and collate the necessary information Support engage with local department operation process improvement. Manage India custom inquires related to licensing activities OGA e.g. DCGI, BIS, MoeF, DoT, EPR e-Waste, Plastic waste and Battery Waste ,FSSAI , CIBRC (Insecticide permission NOC), Animal Quarantine (SIP), Paper Import, Non-ferrous (NFMIMS), paper import (PIMS) and any other related etc Maintain database/ library, standards, reference and guidance documentation to ensure up to date Monitor review any changes to import conditions or requirements. Alert stakeholders of any changes that may impact operation To support any Regional RA manager(s) for Product Registration and Regulatory Compliance, Change Management as assigned by RA Manager Ability to represent/Act on behalf of RA Organization for any regulatory issues, enquiries and any other assigned task by RA Manager Co-ordinate with Logistics and Global SCM for labeling and related activities To assist RA Manager to prepare Regulatory plan, Regulatory reports and Risk management for any new product launch and related documentation To review and support HSN classification codes review and related justification from regulatory aspects To maintain trackers up to date and keep the regulatory or project data or records Support regional import or export documentation e.g. Korea COA, SEA change license assessment. Support any regional regulatory projects as assigned by RA Manager Previous import experience especially importing biological materials /or medical device, IVDs industry is highly advantageous Working knowledge of practices and procedures relating to ANZ biosecurity import requirements Be highly organized with effective time management skills Excellent team player able to work collaboratively and cross-functionally in a fast-paced environment What You Bring: 8-10 years post grad experience (ideally regulatory, quality or compliance experience) Tertiary education (Science or equivalent) Strong communication attributes - verbal, written and negotiation skills, along with tight attention to detail skills and ability to think strategically and work with cross functional teams Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Benefits: Bio-Rads biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees through the various stages of an employee s work and life cycle. We re proud to offer a variety of options, including competitive insurance plans for you and your immediate family, Annual Health checkup , Marriage Leave, Paternity Leave ,Employee Assistance Programme , extensive learning and development opportunities, and more. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. #LI-JK2 Legal Entity: (IND_3006)Bio-Rad Laboratories (India) Pvt Ltd Other People Viewed I would like to receive future email communications from Bio-Rad. About Bio-Rad 23-31 Jennifer Bajorek on Vimeo Find out more about Bio-Rad. Steady growth and solid performance. Group Leader - Test Engineering (Current Employee) Hercules, CA "A family-friendly company with courteous and respectful people..." 24-21 Summer BBQ 2 on Vimeo 24-02 Bio-Rad Today EXT on Vimeo Empowering Talent on Vimeo Didn t find the job you were looking for Join our talent network! Receive job alerts, quarterly newsletters and other helpful information from Bio-Rad. You may opt out at any time. Job Alert Preferences Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert. I agree Bio-Rad may contact me in the future about job opportunities as well as other events and news within the Bio-Rad community. By submitting this form, you consent to Bio-Rad processing your personal data in accordance with its Privacy Policy. Thank you for joining Bio-Rads talent network. Search by job title, location, department, category, etc. Jobs near me We use strictly necessary cookies and similar technologies to enable our website to function, such as to carry out network transmissions, security, and accessibility. If you wish to disable these cookies and similar technologies, please update your settings under your browser s preferences. We use functionality cookies and similar technologies to improve your browsing experience and provide useful, personalized features. They are used to remember selections that you have made such as your preferred language, region, and username. They also remember changes that you made in text sizes, fonts, and other customizable parts of the Web. Together, this information allows us to personalize features on our website in order to provide you with the best possible browsing experience. The information that these cookies and similar technologies collect is anonymous and cannot track your activity on other websites. We use analytics cookies and similar technologies to help ensure that your browsing experience is optimal. They collect anonymous data on how you use our website in order to build better, more useful pages. For instance, we can recognize and count the number of visitors, see how visitors moved around the site, and we can identify which pages returned error messages. This information enables us to enhance your experience and helps us troubleshoot any issues that prevented you from reaching the content that you needed. In order to improve the performance of our site, we use products such as Adobe Analytics and Google Analytics to track site usage.
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