Senior Associate - Client Success (B2B)

Senior Associate - Client Success

Key Responsibilities:

- Understanding clients' hiring challenges and pain points to develop tailored solutions.

- Collaborating closely with internal teams such as product, marketing, and design across Internshala to implement and deliver these solutions, ensuring high client satisfaction.

- Serving as the primary point of contact for enterprise clients throughout the projects.

- Maintaining consistent communication, addressing queries, providing updates, and ensuring a seamless experience until the successful closure of projects.

Qualifications:

- Bachelor's degree in Business, Marketing, or a related field.

- 1-3 years of proven experience in customer success, client management, campaign management, and customer relations.

- Strong interpersonal and communication skills

- Proficiency in CRM software and Microsoft Office Suite.

What do we offer in return?

- A massive learning opportunity to shape the high-growth trajectory of a VC-backed venture

- Work with talented & driven people – get great mentorship & guidance

- Competitive remuneration based on your experience and skills

Location

Compensation -

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