Senior Associate, Agency and Trustee Services

Summary:

We are currently hiring a position within the servicing team. Role will require working closely with Transaction Managers (Front Office), External Clients, KYC, Data services and Client services team to ensure the portfolio administration tasks are completed. The individual will have responsibility for the completion of many key portfolio and transaction tasks and for reporting of aged items and ownership of resolution. As such they are required to be detail orientated, organized and able to maintain accurate and complete records at all times. The ideal candidate will be a proactive and meticulous critical thinker. Must possess attributes of sound judgement, tact, and diplomacy. Strong analytical skills with an ability to identify issues. Ability to act independently (decision making) and be a team player as well.

Responsibilities:

Data Gathering: -

• The KYC analyst/officer is responsible for ensuring to verify customer identification, conduct risk assessment and obtain required documents.

• Always maintain accurate and up to date customer records including Identification documents and Risk profiles

• Evaluate customer risk levels and update risk scores in the system accordingly.

• Manage the daily KYC volumes of onboarding and Refreshers efficiently and effectively adhering to KYC regulations.

• Maintain always error free and Zero tolerance errors, be focus on Risk and control, always work towards KYC team.

• Always meet with client expectations and no delay in response.

• Excellent email management and tracking of responses and responding professionally, not missing any emails.

• Expects of 100% focus on ownership desk and day-to-day activities in KYC process.

• Being part of our ambition to create a world-class operation team.

• Manage any ad-hoc tasks and ensure completion within expected TAT. It is necessary to handle various unplanned or one-off tasks that may arise unexpectedly.

• Be a stakeholder in KATS - Bangalore s growth story, we want to utilize your knowledge and improve our KYC procedure where required.

Data Interpretation and Implementation: -

• Conduct initial compliance screenings during the KYC onboarding process and periodic refreshers to identify and review adverse media, politically exposed persons (PEP), and sanctions lists.

• Gain a comprehensive understanding of various client types and the required KYC documentation.

• Collaborate with the MLRO and FCC teams to address potential alerts and finalize them in the system.

• Ensure that client documents and information in the KATS system are consistently accurate and up to date.

• Collaborate with management and the KYC team to help in the preparation of the monthly Management Information System (MIS) report.

• Collaborate with various teams within the organization to understand data flows and process.
  Working closely with different departments or teams within the organization to gain a comprehensive understanding of how data moves through various systems and processes

Requirements

• Bachelor s degree in commerce / finance or relevant experience.
• Minimum of 7-10 years of experience in KYC and AML operations.
• Experience on KYC onboarding and periodic review/refreshers.
• Strong oral and written communication skills.
• Flexible working in shifts.