Job
Description
Summary / Role Purpose Join the Ansys Customer Excellence team to partner with our customers to engineer whats ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys business. As a hands-on subject matter expert, you will use expert-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact. Key Duties and Responsibilities Leverage your expertise in optical system level simulation to support customers using Ansys Speos across India and the ASEAN region. Take ownership of customer challenges by engaging with key accounts across industries such as Aerospace & Defense (A&D), Hi-Tech, and Automotive, delivering tailored solutions aligned with their design and business needs. Support pre-sales and post-sales activities by collaborating with customers to understand their workflows and demonstrate how Speos can enhance their product development and research. Develop technical expertise in specific application area to serve as a key resource for other regions when required. Provide feedback to the development team by reporting bugs, suggesting improvements, and testing new features to ensure they meet customer requirements. Create best-practice documentation based on insights gained through customer engagements. Support Sales and Marketing, as needed, by conducting demonstrations, webinars, online training, and customer meetings. Contribute to other team and company initiatives as required. Up to 20-30% travel. Minimum Education/Certification Requirements and Experience Required Education: Master s degree in Physics or Engineering with a focus on Optics. Technical Experience: Proven experience in the design, simulation, and validation of optical systems In-depth understanding of optical systems including cameras, LiDAR, HUDs, and lighting systems Advanced expertise in camera modelling, lens design, and sensor integration Demonstrated ability to engage in customer-facing roles and effectively collaborate across multidisciplinary teams Skills & Competencies: Strong analytical and logical problem-solving skills. Excellent interpersonal and communication skills, with fluency in written and spoken English. Effective organizational and time management skills, with a strong sense of urgency. Professional demeanor, business acumen, and a results-oriented mindset. Ability to work independently and effectively in a distributed team environment. Preferred Qualifications and Skills Master s degree with a focus on optics with 3+ years of relevant industry experience. The willingness and ability to travel up to 30% of the time. Excellent communication skills with the ability to work across multiple application areas. Scripting/coding experience. Ability to interact effectively with engineering managers and/or C-level executives. Prior experience in a customer-facing role, with a focus on technical support or solution delivery. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what s next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results
