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Senior Analyst - SuccessFactors Consultant

Senior Analyst - SuccessFactors Consultant

Bunge

2 - 4 years

6 - 10 Lacs

mohali

Posted:6 days ago| Platform:

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Skills Required

data analysis ticketing change management sap data management consulting packaging support services talent management system administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

This Role is responsible for successful delivery of global support on HR solutions. Delivers support services to HR business stakeholders through a local team of HRIT Analysts, as well as external vendors when needed. Partner with Global and Regional HRIT Managers in the implementation and rollout of Bunge s global and regional HR technology roadmap. Support delivery of implementation of solutions and enhancements with the objective to improve productivity.

Main Accountabilities

(List 6-8 major areas of responsibilities in order of importance, and purpose of these activities:

Provide Day to day AMS Support for Successfactors & satellite systems
Manages implementation of evolutions and improvements to Bunge s global HR platforms
Ensures 1st, 2nd and 3rd level support to end-users and HR business partners through IT ticketing tool: bug solving, on-the-spot training/assistance, system administration, user and role administration
Develops the support tools and documentation
Coordinates change rollouts through SuccessFactors instances from Development through Quality to Production with proper change management process and skills
Collaborates closely with PM s, technical and cross-functional teams (HR and IT) to ensure delivery of support

Key Performance Indicators (KPIs)

(Measurable outcomes that the position contributes to):

SLA Adherence

Major Opportunities and Decisions

(Describe the more difficult and/or complex challenges or opportunities and decisions faced in doing work, improving processes or meeting customer needs. Where must position focus to be successful):

Supporting small to medium EC enhancements along with scope of delivering by collaborating with HRIT colleagues to deliver Global Programs

Management/Leadership

(Describe the level of management and leadership skills required for the role. Identify key specialties, technical and knowledge areas necessary to accomplish responsibilities and desired results):

Excellent written and verbal communication skills in general
Proficient in MS Tools such as Excel/PowerPoint presentation
Experience in HR processes such as Core HR Data Management, Employee Central along with the valid certification is must to have and hands on knowledge about Performance & Goal Management is nice to have
Experience with data analysis including translations and transformations of a data set
Experience implementing or participating the implementation of talent management platforms and/or core HR platforms
Ability to independently develop business knowledge and drive issue resolution
Ability to multi task and collaborate with technical and non-technical staff
Previous experience with multi-national, multi-site, multi-state and multi-functional organizations.

Key Relationships, Stakeholders & Interfaces

(External & Internal):

Business stakeholders, HR-Operations Team and IT Global.

Knowledge andTechnical Competencies

(Identify knowledge and specific technical competencies to accomplish the desired end results. Some examples are licenses & certifications and knowledge and abilities):

Employee Central/Position Management / Time-off / MDF / Business Rule/Story/Canvas Reporting
Integration platforms is a + Dell Boomi, SuccessFactors Integration Center
JIRA, ServiceNow or similar

Education/Experience

(Identify types and length of education and experience needed to acquire the necessary skills and knowledge to accomplish the desired end results. Some examples are education & training, and years of experience):

B-Tech- IT/Full Time Graduation with SAP SF experience of 2-4 Years

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Senior Analyst - SuccessFactors Consultant